Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $8.00/hour ($1,408.00/month)

Associates degree

Last Active

March 5th, 2025 (today)

Member Since

May 15th, 2019

Profile Description

Versatile and results-driven professional with over 7 years of extensive experience in customer service, sales, and administrative roles within BPO, telecommunications, and mortgage industries. Adept at providing exceptional customer service through various channels including email, chat, and inbound calls. Proven track record of managing customer accounts, processing orders, and resolving inquiries promptly and effectively. Skilled in document collection, verification processes, and providing technical support in mortgage operations. Proficient in utilizing tools such as Avaya, Mojo Dialer, Eye Beam, Vici Dial, and CRM systems. Experienced in leasing administration, including client communication, arrears collection, and data encoding. Possesses strong organizational, communication, and problem-solving abilities, with a proactive approach to learning and skill development. Excels in fast-paced environments and thrives on challenges. Seeking opportunities to leverage diverse skills and experiences in a dynamic and growth-oriented organization.