Jehan

Customer Service, Medical VA, Ecommerce Rep

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Overview

Looking for full-time work (8 hours/day)

at $8.00/hour ($1,408.00/month)

Bachelors degree

Last Active

November 26th, 2024 (yesterday)

Member Since

February 23rd, 2012

Profile Description

Exceptional Virtual Assistant Ready to Elevate Your Team!As a highly skilled virtual freelancer with extensive experience in customer service and administration, I specialize in online marketplaces like Amazon, eBay, OnBuy, and B&Q. Additionally, I bring expertise as a medical VA, managing patient scheduling, eligibility checks, collections, and claim reprocessing.Key Services Include:Customer Service Excellence: I provide prompt and professional support through email, chat, and voice channels, resolving issues and enhancing customer satisfaction.Administrative Expertise: I handle product listings, stock management, and pricing adjustments with precision, ensuring smooth operations for your online store.Proven Results: I improved an eBay store's feedback rating from 92% to 99.3%, showcasing my commitment to exceeding performance targets.Why Choose Me?Extensive Experience: With 8 years in call center customer service and 13 years of freelancing, I bring valuable knowledge to every project.E-Commerce and Medical Specialization: My dual expertise allows me to provide tailored support across diverse Upgrade to see actual infodicated and Reliable: I am committed to helping you streamline operations and achieve your business goals.If you're seeking a virtual freelancer with a strong background in administration, customer service, and specialized knowledge in e-commerce and healthcare, I’m here to support your needs. Let’s collaborate to enhance your operations and drive customer satisfaction!

Top Skills

Experience: 5 - 10 years

I have worked in the call center industry for more than 8 years as customer service. I have worked as an eBay customer service for a client in the UK. I'm handling their email support and other administrative tasks.

Experience: 6 months - 1 year

I have been a customer support for 2 different clients who have stores in Amazon. One for Amazon US and the other Amazon Uk.

Other Skills

Experience: Less than 6 months

Experience: 6 months - 1 year

Basic Information

Age
43
Gender
Female
Website
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Address
Dumaguete City, Negros Oriental
Tests Taken
IQ
Score:  104
English
C2(Advanced/Mastery)
Government ID
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