Rama,

E-Commerce Store Manager|Customer Service Specialist

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Overview

Looking for part-time work (5 hours/day)

at $9.00/hour ($990.00/month)

Bachelors degree

Last Active

March 1st, 2025 (yesterday)

Member Since

April 29th, 2019

Profile Description

Professional Summary:
Dynamic and customer-focused professional with [X years] of experience in providing exceptional support for e-commerce platforms. Adept at resolving customer inquiries, processing orders, handling complaints, and ensuring a seamless online shopping experience. Strong communication and problem-solving skills with a proven ability to enhance customer satisfaction and loyalty.

Key Skills:Customer Service Excellence: Skilled in promptly resolving customer issues and delivering personalized support.E-Commerce Platforms: Experienced in managing queries on Shopify, Magento, WooCommerce, or other platforms.Order Management: Expertise in handling order tracking, returns, refunds, and cancellations efficiently.Conflict Resolution: Proficient in managing challenging customer situations with professionalism and empathy.Multichannel Support: Adept at providing support via email, live chat, phone, and social media platforms.CRM & Tools Expertise: Hands-on experience Zoho or similar tools.Product Knowledge: Quick learner with the ability to understand and communicate product details effectively.