Customer Service Representative/Virtual Assistant

With Timeproof

Overview

Looking for full-time work (8 hours/day)

at $7.60/hour ($1,337.60/month)

Bachelors degree

Last Active

November 21st, 2024 (today)

Member Since

April 28th, 2019

Profile Description

I bring a strong background in customer service and virtual assistance, with extensive experience in email and chat support across various industries. In my previous role as a Senior Chat Support Representative at Delta Airlines, I managed a wide range of customer needs, including flight bookings, bill payments, itinerary changes, and addressing customer complaints, all while ensuring a positive customer experience.Additionally, I have hands-on experience in the healthcare and telecommunications sectors, having worked with Medicare Part D and T-Mobile, where I was responsible for assisting customers with account management, troubleshooting, and providing clear, accurate information.Most recently, I was hired as a Virtual Assistant for a cosmetics private label company, where I managed email and live chat support, helping customers with product inquiries and resolving issues efficiently.Throughout my career, I have consistently demonstrated a talent for problem-solving, ensuring customer satisfaction, and quickly adapting to new software systems to address a wide range of concerns. My goal is to leverage my expertise in customer support and virtual assistance to contribute effectively to your team and help drive customer loyalty and satisfaction.