Several years of experience across sales, customer service, collections, and team leadership roles. My most recent role as Assistant Sales Manager at Shenzhen Artery Technology Co., Ltd. allowed me to lead and manage a sales team, conduct detailed competitive analysis, and develop strategic plans to drive market expansion and revenue growth. I am adept at interpreting sales performance metrics and market trends to adjust strategies and meet organizational objectives.
In addition, my background includes experience in remote medical collections, where I monitored accounts, followed up on unpaid claims, and resolved billing errors in compliance with healthcare industry standards. This strengthened my analytical skills and taught me the importance of accuracy and attention to detail.
Earlier roles in customer service, including work at Pacific Sea BPO Services and Teletech Philippines, provided me with excellent communication skills and a deep understanding of customer needs and problem-solving. I excel in fast-paced environments, managing multiple tasks while maintaining a high level of service. As a Grab Food Delivery Rider, I demonstrated reliability, time management, and the ability to adapt quickly to various operational challenges.
Moreover, I have received specialized training in scaffold and forklift operations, as well as construction safety, which complements my practical understanding of workplace safety protocols.
Driven by a passion for continuous improvement, I am eager to bring my skills, creativity, and enthusiasm to a forward-thinking company where I can make meaningful contributions to both team and business success.
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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