Ali
Customer Service Representative | Technical Support
Verified
With Timeproof
Overview
Looking for part-time work (4 hours/day)
at $6.00/hour ($528.00/month)
Bachelors degree
Last Active
March 19th, 2025 (yesterday)
Member Since
April 28th, 2019
Profile Description
Struggling to keep up with customer inquiries? Let me transform your e-commerce support into a seamless experience!
Break free from the burden of customer inquiries with my comprehensive e-commerce support, empowering you to focus on growth while I handle the rest.
>> Over 8 years of mastering Customer Service, I'm your go-to expert for superior assistance.
>> Your trusted partner for exceptional support.
>> Delivering expertise you can rely on.
>> Assuring top-tier support.
Let's build a loyal customer base that keeps coming back, time and time again!
Platforms I'm proficient in include:
- Shopify, WooCommerce (WordPress), Magento
- Salesforce, HubSpot, Jira Service Desk
- Gorgias, Zendesk, LiveAgent, Re:amaze
- LiveChat, Intercom, Tidio, Quiq, SnapEngage
- Slack, Microsoft Teams, WhatsApp, Google Meet, Zoom,
- UPS, FedEx, USPS (United States Postal Service), and DHL
- Asana, Trello, Notion, Wrike, Canva
and more
Customer service tasks I excel in include:
- Resolving customer complaints promptly.
- Ensuring customer satisfaction and loyalty.
- Order tracking and status updates.
- Addressing product inquiries and specifications.
- Resolving shipping and delivery issues.
- Handling returns and refunds efficiently.
- Assisting with payment and billing inquiries.
- Providing technical support for online platforms.
- Troubleshooting customer account issues.
Why hire me?
- Excellent communication and problem-solving skills.
- Extensive knowledge of e-commerce platforms.
- Efficient multitasker.
- Detail-oriented and organized.
- Adaptable to fast-paced environments.
- Positive and friendly attitude.
Does this sound like what you're looking for? Reach out to me today for top-qu
Top Skills
Customer Support
Experience: 5 - 10 years
Customer Support » Technical Support
Experience: 5 - 10 years
Customer Support » Ecommerce
Experience: 5 - 10 years
Other Skills
Marketing » Social Media Management
Experience: 1 - 2 years
Design » Graphic Design
Experience: Less than 6 months
Office and Administration » Data Entry
Experience: Less than 6 months
Office and Administration » Email Management
Experience: Less than 6 months
Marketing » CRM » Salesforce
Experience: 5 - 10 years
Marketing » CRM » Microsoft Dynamics 365
Experience: 1 - 2 years
Marketing » Content Creation
Experience: 1 - 2 years
Marketing » Social Media Management » Community Moderation
Experience: 1 - 2 years
Professional Services » Management Services » Administrative Management
Experience: Less than 6 months
Office and Administration » Data Analytics
Experience: Less than 6 months
Office and Administration » Calendar Management
Experience: Less than 6 months
Basic Information
- Age
- 33
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Quezon, Metro Manila
- Tests Taken
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
SEE MORE REAL RESULTS“My life has gotten so much better. It changed my life, and I know it can change yours”
- Lukas Rohler
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