Elah

Project Manager for Amazon Sellers

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Overview

Looking for full-time work (8 hours/day)

at $16.00/hour ($2,816.00/month)

Bachelors degree

Last Active

June 14th, 2024 (102 days ago)

Member Since

April 24th, 2019

Profile Description

A dynamic Virtual Assistant who has risen through the ranks, starting from data entry tasks using Google Sheets to delivering exceptional customer service for Amazon customers. My expertise in Google Sheets enabled me to develop innovative systems for the brand, including handling promotions, influencer marketing campaigns, databases, and inventory management reports.Fueled by a passion for learning, I mastered graphic design with Canva to boost our social media presence, edited our website on Shopify, and honed video editing skills using Savvy. My leadership experience spans managing teams in customer service, administration, and influencer Upgrade to see actual infoom a dedicated general VA, I advanced to project manager, demonstrating my commitment and versatility. I am currently working on becoming a certified project manager, further enhancing my ability to provide top-notch service and effective solutions.Ready to bring my comprehensive skill set and dedication to your team, ensuring exceptional results and seamless operations.

Top Skills

Customer Support » Ecommerce » Amazon

Experience: 2 - 5 years

Managing feedback, reviews and customer inquiries or complaints, issuing refunds and replacements, providing assistance regarding customer orders, making the customers happy by helping them with their Amazon-related needs.

Office and Administration » Google Sheets

Experience: 2 - 5 years

Using Google Sheets to build various types of database for our daily operations

Office and Administration » AI Tools » ChatGPT

Experience: Less than 6 months

Using ChatGPT to effectively manage customer support tickets, build custom formulas for report needs in Google Sheets, create marketing copies, analyze marketing data, and email management.

Other Skills

Design » Graphic Design » Canva

Experience: 2 - 5 years

Used in creating social media posts and presentations

Customer Support » Ecommerce » Amazon » Helium10

Experience: 2 - 5 years

Using automations in Helium10 to request customer feedback and reviews on Amazon - Creating TOS compliant email follow ups

E-Commerce » Amazon » Listing Management

Experience: 6 months - 1 year

Updating product listing images and descriptions

E-Commerce » Inventory Management

Experience: 2 - 5 years

Generating inventory management reports using Google Sheets based on sales velocity and current inventory counts

Software » Zapier

Experience: Less than 6 months

Automating entry of form submissions to our Google Sheet Database

Basic Information

Age
27
Gender
Female
Website
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Address
Polomolok, South Cotabato
Tests Taken
None
Uploaded ID
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Davonna Willis

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