Chat and Email support

With Timeproof

Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Associates degree

Last Active

November 22nd, 2024 (yesterday)

Member Since

April 21st, 2019

Profile Description

I worked for BPO companies for almost 8 years. I worked as email, chat, and phone support for retail companies.

Best Buy
- Answer Incoming Calls
- Reply to e-mail about products and order-related concerns.

Hewlett Packard
- Provide outstanding customer service while maximizing sales and serving as a positive role model for teaUpgrade to see actual infombers in the consumer electronic business in retail.
-Helped customers find HP computers or printers that matched their needs.
-Answer questions about products and promote their values and features.
- Provide basic troubleshooting for devices
- Soft upselling and cross-selling of products
-Assist customer to check their order status and process their return/cancellation request
-Know how to save the sale by stopping customer to return or cancel their order