*Knowledge in using Jungle Scout and Amazon
Seller Central
* Intermediate Knowledge in Data Base Creation
using MS Access and MySQL
*Intercom, Slack, Google Sheets, Grasshopper,
Anzio, AVAYA, Hubstaff, Freshdesk
*Microsoft Office Expert
*Knowledge in Power BI Platform
*Real Time Analyst Monitoring Agent’s Breaks, AHT, ACW, etc.
*Reports Analyst Calculating Agent’s scorecards
*Invoicing
*Six Sigma Green Belt (Keisen Center
International )
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