Hi! I'm Pam, a dedicated Chargeback Specialist with experience in investigating and resolving credit card dispute cases. My role involves meticulously analyzing transaction disputes, liaising with our internal team as well as with the payment processors to resolve issues, and developing strategies to mitigate future chargebacks. I thrive on solving problems and ensuring that every case is handled with precision and care.
Resolved chargeback disputes filed through?Worldpay/Vantiv?CardOne?American Express?Shopify
I also specialize in customer care and can help you build trust and long-lasting relationships with customers. I have experience in handling customer relations in the following e-commerce websites:
?eBay?Amazon?Etsy?Shopify?Houzz
Proficient in the following tools?Microsoft Office (Excel, Word, etc.)?Google Suites?Slack?Zoom?Zendesk?Trello?Monday?Eclipse/Eterm?Canva
I'd love to talk more with you about how I can help grow your business! Feel free to shoot me a message if you have any questions!
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 1 - 2 years
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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