DEANA

VA, Social Media Manager, Appt Setting, CS & FX Trader

95 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $6.82/hour ($1,200.00/month)

Doctor of Dental Medicine Graduate

Last Active

November 7th, 2024 (103 days ago)

Member Since

February 4th, 2012

Profile Description

I have a wide variety of skills in Sales and Marketing, Administrative & Executive Assistance, and Social Media Management. These skills helped increase my personal client retention rate by more than 45% in a year and helped the team deliver 100% of our projects by the original deadline. I am passionate about my work. I’m not comfortable with settling, and I’m always looking for an opportunity to do better and achieve greatness. I love what I do, I have a steady source of motivation that drives me to do my best.

I am results-oriented, constantly checking in with the goal to determine how close or how far away we are and what it will take to make it happen. I find this pressure inspiring and a great motivator. 

SKILLS:
>  I did outbound calling for business-to-business and business-to-consumer projects.
>  Updated CRM.
>  Scheduled appointments for the business.
>  Admin Assistant tasks.
>  Transaction coordinator tasks.
>  Social Media Management.
>  Made some scripts for outbound calling.
>  Maintained a good relationship with the team.
>  Did files in excel, word documents, and power points. 

TOOLS:>  Freshdesk>  Quickbooks>  Properties Comparables>  and Skip Tracing>  Lead Generation>  Buyer's List>  Google Drive>  Mailchimp>  Better Proposals>  Google Calendar>  Google My Business>  MS Office Word>  Excel>  and PowerPoint>  Word Press blog>  Press release posts 
CRMs like>  VUpgrade to see actual info>  Podio>  Sales Dialers>  Five9>  Salesforce>  Contactout>  Realeflow>  Zoho>  Roor>  Investorlift>  Constant Contact>  Hubspot>  Streak CRM>  Hubstaff 
Dialers like>  Ring Central>  Zoiper>  CallRail>  X-Lite>  Zoom>  Smrt Phone>  Nextiva 
VPNs like>  Hola>  Zenmate>  Cyberghost and many more. 
Applications like>  Slack>  Amazon Workspace>  Freshdesk>  Carrot>  DocuSign>  Trello>  Upgrade to see actual info>  Thatsthem>  US Phonebook>  Webmail>  Zillow>  HoUpgrade to see actual infotry>  Canva>  Spotify>  Amazon>  Adobe Photoshop>  Fotor>  Inshot>  Pixabay>  Biteable>  GTMetrix>  SemRush 
Social Media platforms like>  Facebook>  Instagram>  Twitter>  LinkedIn>  Youtube>  TikTok; etc. 
Accounts Handled:
Business to Consumer Accounts
- Adult Day Center services
- Lawn Service
- FOREX Trading
- Payday Loans
- Credit Card Acquisition
- Credit Card for Disabled and Retired Individual
- AUpgrade to see actual info Protection Coverage
- Debt Consolidation
- Discount Card
- Solar Government Grant
- Insulation Government Grant
- Litigation Funding – Alternative Investment
- Home Loans
- Personal Insurance
- Optical Check-up & Treatment Service
- Election Survey
- Mortgage & Investment Reviews
- Cold Cuts Food Delivery
- Credit Counseling Service
- Water Tanks Provision

Business to Business Accounts
-Chase bank
-SBC telecom
-SEO Company
- Web Designing
- Telecommunications
- Voluntary Health Insurance
- Merchants loan
- Translation services
- Tab Board Members
- Batteries and Light Supplies
- Book Keeping and Payroll Service
- Event Seminar Invitations
- Recycling Service
- ERP software Service
- Software Developer Service
- Advertising Service
- Counseling Course Application Online
- Employees Seminar

Top Skills

• Answer Inbound Calls and Notate Client Interaction: Handle incoming calls from clients and prospects; Document and notate client interactions accurately for future reference. • - Manage and Maintain Calendars, Appointment Setting: Coordinate schedules and appointments for team members; Set up meetings and appointments using MS 365 calendar. • - Handle Administrative Tasks: Follow up with clients regarding pending tasks and appointments; Make billing status calls and assist in resolving billing inquiries; Conduct cold calls to prospects and assist in lead generation. • - Complete Word Processing Tasks: Prepare and edit documents, reports, and correspondence as required. • - Research and Underwriting: Conduct research on insurance products, market trends, and competitors; Assist in underwriting processes and data gathering • - Maintain and Manage Customer Contacts: Update and manage customer databases and contact lists; Ensure accurate and up-to-date client information. • Record day to day financial transactions like Purchase orders, invoices, payments, sent receipts and complete the posting process • Ensure the accuracy of financial records and reports in Airtable, Quickbooks and Monday.com • Enter data in QB bank balances the debit and credits and who initiates the charges, maintain records and create reports and financial statements • Process accounts receivable/payable and handle payroll in a timely manner • Other administrative tasks like managing the store of the client, invoicing, sent labels and check shipment pickup and status

Experience: 5 - 10 years

• >Managed client's emails as requested • >Delegate other emails that need actions from the Engagement Manager • >Internal coordination - communicating to the appropriate party depending on the client's request/task monitoring for partners • >Email respondents - replying to the client's email within 24 hours • >Handle administrative needs of the Founder, supporting the business and personal needs of the Founder (purchasing gifts, arranging deliveries, making appointments, etc.) • >Arrange conference calls and meetings • >Provide light correspondence on behalf of the Executive • >Plan documents, presentations, and briefings ahead of meetings for the Executive • >Conduct online research on various topics and subjects • >Plan work-related travel details • >Act as liaison with all levels of clientele locally and globally -- high profile clients, and external stakeholders • >Draft emails, typing correspondence, preparing reports and presentations, and proofreading • >Act as the “eyes and ears” for the executives and ensure they are informed of key events, news, internal updates, initiatives, and upcoming relevant matters for any of our projects • >Remind my client of her appointments • >Tasked to join each meeting my client has, create minutes of meetings and send them to all attendees • >Followed up on the property sale process • >Provide light correspondence on behalf of the Executive • >Plan documents, presentations, and briefings ahead of meetings for the Executive • >Lead generation • > alleviate the client’s workload by providing robust administrative support with a special focus on meetings, travel, and expense management. • > Coordinate and manage meetings. • > Assist with travel arrangements and management. • > Handle expense reports and potentially aid with financial document preparation. • > Email assistance with warm interest prospects • > Management of CRM and task management system • > Communication with prospective clients through email and chat • > Call-related tasks, handling scheduling, appointments, and fielding calls

Experience: 2 - 5 years

• >Checking for a venue to set for my client’s appointment • >Updated my client’s appointment • >Arrange conference calls and meetings • >Managing invoices; checking costs and accuracy, setting up new vendors, processing, and monitoring timely payment, if needed • >Create business orders invoicing • >Organize business partners' invoices and rename them for easy reference. I was tasked to share it with the team for reference

Other Skills

Experience: 2 - 5 years

• >Manage social media pages and other communication at a basic level • >Help with the company’s website and make sure prices are updated • >Maintained the three websites of the business • >Created property flyers for marketing • > Helping to humanize marketing processes by managing responses to campaigns • >Created holiday greetings

>Internal coordination - communicating to the appropriate party depending on the client's request/task monitoring for partners >Managing invoices; checking costs and accuracy, setting up new vendors, processing, and monitoring timely payment, if needed >Create business orders invoicing >Organize business partners' invoices and rename them for easy reference. I was tasked to share it with the team for reference >Maintain Shopify inventory and make sure we have enough stocks to market >Create shipping labels for the orders >Organize and maintain the business inventory of sales for easy monitoring of stocks >Organize and maintain the purchase orders of partners and label it accordingly for easy reference >Send orders for packaging stocks >Followup unpaid invoices

Basic Information

Age
58
Gender
Female
Website
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Address
QUEZON CITY, NCR
Tests Taken
IQ
Score:  99
DISC
Dominance: 29
Influence: 28
Steadiness: 33
Compliance: 10
English
C1(Advanced)
Government ID
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“It definitely helped transform my business and take a significant load off for me.”

Samori Coles

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