Catherine

Experienced Virtual Assistant

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Overview

Looking for full-time work (8 hours/day)

at $12.00/hour ($2,112.00/month)

BA Communication Graduate

Last Active

December 30th, 2024 (3 days ago)

Member Since

April 13th, 2019

Profile Description

A dynamic Virtual Assistant with a strong focus on providing exceptional customer support, client management, organization, and social media management.

With over 3 years of experience as a Virtual Assistant, with a solid background in Customer Service, I possess a diverse range of skills and expertise to support your business endeavors effectively.

I am well-equipped to manage your social media. I understand the importance of creating catchy and engaging content that resonates with your audience and motivates them to take action.

I have a proven ability to deliver excellent customer support (by phone and email) while also leveraging my sales skills to upsell and cross-sell products or services.
I am organized and detail-oriented and can manage client onboarding/offboarding, and other client management related tasks.

Here's a snapshot of the tools and systems I am proficient in:
- Asana
- Ontraport
- Mailchimp
- Kajabi
- Canva
- AI tools
- Google Drive/Mail
- Microsoft Office
- Slack
- Zoom
- Vimeo
- Auto Dialers
- Trello
- Buffer
- Meta Business Suite
- Various social media platforms

If you're seeking a highly skilled Virtual Assistant who can provide administrative support, exceptional customer support, generate leads and drive sales through effective communication and strategic initiatives, I'm here to collaborate with you. Let's leverage my skills to provide you outstanding support.

Please feel free to message me to discuss how I can contribute to your success!

Top Skills

I have provided a range of administrative and operational support to business owners and entrepreneurs including calendar management, client management, handling correspondence, conducting research, and creating presentations.

Experience: 5 - 10 years

I have 2+ years of experience as a Customer Service Representative with a BPO company, and 5+ years of experience as a Research Analyst (and was promoted to Customer Experience Analyst) with Global Payments Process Centre, Inc. My primary role was responding to US and UK customers via email and phone, and resolving their queries.

Other Skills

Experience: 2 - 5 years

I have 2+ years of experience in social media management, content writing and graphic design creation using Canva.

Experience: 2 - 5 years

I have done cold calling and appointment setting in my previous roles.

Experience: 2 - 5 years

Experience: 2 - 5 years

Basic Information

Age
36
Gender
Female
Website
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Address
Rodriguez, Calabarzon
Tests Taken
IQ
Score:  125
DISC
Dominance: 40%
Influence: 24%
Steadiness: 10%
Compliance: 26%
English
C2(Advanced/Mastery)
Government ID
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