Edward

Virtual Assistant | Customer Service 

90 ID PROOF
Verified
With Timeproof
contact
mark as hired

Overview

Looking for full-time work (8 hours/day)

at $4.40/hour ($774.40/month)

Bachelors degree

Last Active

September 16th, 2024 (2 days ago)

Member Since

April 11th, 2019

Profile Description

As a customer service professional with certification in Amazon Store Management and experience with Shopify, I bring a strong background in supporting FBA sellers and optimizing their business processes. My experience spans across various languages and mediums, allowing me to provide effective assistance and support.

My expertise includes:

Customer Support
Product Research
Keyword/SEO Research
Brand and Logo Creation
Inventory Management
Product Supplier Sourcing
Product Negotiation
Customer Review & Feedback
PPC and PPC Reporting Analysis
Account Health Metrics

I am dedicated to applying my skills and knowledge to support the effective management and growth of your Amazon store and Shopify operations. Let’s connect to discuss how I can contribute to your business’s success.

Top Skills

Advertising » PPC

Experience: Less than 6 months

◾Developed and executed successful Amazon Pay-Per-Click (PPC) campaigns, driving increased visibility and sales for clients within the Amazon marketplace. ◾Conducted extensive keyword research and analysis to optimize campaign performance and maximize return on investment (ROI). ◾Monitored campaign metrics and provided detailed reports to clients, highlighting key insights and recommendations for ongoing optimization.

E-Commerce » Product Research

Experience: 6 months - 1 year

◾Conducted market research to identify high-demand products on Amazon, leveraging data analytics tools and industry trends. ◾Developed sourcing strategies to identify and establish relationships with reliable suppliers and manufacturers globally, ensuring competitive pricing and product quality. ◾Managed end-to-end product sourcing process, including negotiating contracts, coordinating shipments, and overseeing product quality control inspections.

Customer Support » Ecommerce » Amazon

Experience: 6 months - 1 year

Managed all aspects of an Amazon store, including inventory management, product listings, and order fulfillment. Utilized data analysis and market research to optimize product selection, pricing, and promotions, resulting in increased sales and customer satisfaction. Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring timely order deliveries.

Other Skills

Customer Support » Email Support

Customer Support » Social Media Moderation

Office and Administration » Data Entry

Customer Support » Phone Support » English Speaking

Experience: 5 - 10 years

Marketing » Content Creation » Creative Writing

Experience: Less than 6 months

Marketing » Content Creation » Proofreading

Experience: Less than 6 months

Customer Support

Office and Administration » Transcription

Office and Administration » Email Management

Basic Information

Age
31
Gender
Male
Website
Sign Up with Pro Account to View
Address
Davao City, Davao del Sur
Tests Taken
IQ
Score:  125
DISC
Dominance: 9
Influence: 7
Steadiness: 40
Compliance: 44
English
C2(Advanced/Mastery)
Uploaded ID
Sign Up with Pro Account to View

“The best hire that I've ever made. ”

Timothy Schucker

SEE MORE REAL RESULTS

“That has been a game changer for me”

- Jason Tonioli

Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".

It DOES NOT indicate skill level.

ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.

It's intended to help employers know who they're talking to is real, and not a fake identity.

Read More »