Edward
Virtual Assistant | Customer Service
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $4.40/hour ($774.40/month)
Bachelors degree
Last Active
November 29th, 2024 (2 days ago)
Member Since
April 11th, 2019
Profile Description
As a customer service professional with certification in Amazon Store Management and experience with Shopify, I bring a strong background in supporting FBA sellers and optimizing their business processes. My experience spans across various languages and mediums, allowing me to provide effective assistance and support.
My expertise includes:
Customer Support
Product Research
Keyword/SEO Research
Brand and Logo Creation
Inventory Management
Product Supplier Sourcing
Product Negotiation
Customer Review & Feedback
PPC and PPC Reporting Analysis
Account Health Metrics
I am dedicated to applying my skills and knowledge to support the effective management and growth of your Amazon store and Shopify operations. Let’s connect to discuss how I can contribute to your business’s success.
Top Skills
Advertising » PPC
Experience: Less than 6 months
◾Developed and executed successful Amazon Pay-Per-Click (PPC) campaigns, driving increased visibility and sales for clients within the Amazon marketplace. ◾Conducted extensive keyword research and analysis to optimize campaign performance and maximize return on investment (ROI). ◾Monitored campaign metrics and provided detailed reports to clients, highlighting key insights and recommendations for ongoing optimization.
E-Commerce » Product Research
Experience: 6 months - 1 year
◾Conducted market research to identify high-demand products on Amazon, leveraging data analytics tools and industry trends. ◾Developed sourcing strategies to identify and establish relationships with reliable suppliers and manufacturers globally, ensuring competitive pricing and product quality. ◾Managed end-to-end product sourcing process, including negotiating contracts, coordinating shipments, and overseeing product quality control inspections.
Customer Support » Ecommerce » Amazon
Experience: 6 months - 1 year
Managed all aspects of an Amazon store, including inventory management, product listings, and order fulfillment. Utilized data analysis and market research to optimize product selection, pricing, and promotions, resulting in increased sales and customer satisfaction. Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring timely order deliveries.
Other Skills
Customer Support » Phone Support » English Speaking
Experience: 5 - 10 years
Marketing » Content Creation » Creative Writing
Experience: Less than 6 months
Marketing » Content Creation » Proofreading
Experience: Less than 6 months
Basic Information
- Age
- 31
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Davao City, Davao del Sur
- Tests Taken
- IQ
- Score: 125
- DISC
- Dominance: 9
- Influence: 7
- Steadiness: 40
- Compliance: 44
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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Strings of Victory: JayJay’s Unforgettable Encore
From sacrificing meals for education to discovering a passion for videography, JayJay's narrative unfolds from a railway engineer to a thriving Online Filipino Specialist.
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