Sheena

Media Content Moderator, Email Support Specialist, Data Enco

90 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $8.20/hour ($1,443.20/month)

College

Last Active

November 24th, 2024 (4 days ago)

Member Since

April 9th, 2019

Profile Description

Hi! I have been working for  16 years. I handled various account and had acquire skills such as Order Entry, Entertainment Data Analyst from one of the leading Media Solutions for digital content, Email Support Specialist and Customer Support Specialist, Real Estate Unferwriter and Social Media Manager. I am currently working as a Content Moderator for a Social Media account.

I have advanced skills in Advance Excel, and fully trained to answer Phone calls, Emails, and chats and well trained with order replacement, order tracking, order fulfillment, exchanges and returns of products and refunds. I have extensive experience using Oracle HTML DB, Zendesk, Magento, Order Admin, Salesforce, TalkDesk, AirCall, SRT Tools, and Slack. 

Top Skills

Customer Support » Email Support

Customer Support » Content Management

Office and Administration » Data Entry

Other Skills

Customer Support » Social Media Moderation

Customer Support » Phone Support » English Speaking

Office and Administration » Email Management

Office and Administration » Personal Assistant

Marketing » Copywriting

Marketing » Content Creation » Proofreading

Marketing » Content Creation » Technical Writing

Marketing » Content Creation » Microblog Content Writing

E-Commerce » Inventory Management » Quality Control

Customer Support

Customer Support » Phone Support

Office and Administration » Translation

Basic Information

Age
39
Gender
Female
Website
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Address
CITY OF SAN JUAN, MANILA
Tests Taken
IQ
Score:  118
DISC
Dominance: 34
Influence: 7
Steadiness: 29
Compliance: 29
English
C2(Advanced/Mastery)
Government ID
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