Executive Virtual Assistant |Property Manager |SEO 

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

December 21st, 2024 (9 days ago)

Member Since

April 8th, 2019

Profile Description

Experienced Customer Service Representative | Technical Support Specialist | SEO Content Writer | Operations Manager | Digital Marketing Specialist
With over 15 years of experience in customer service, I have developed a strong foundation in providing exceptional support and ensuring client satisfaction. My expertise spans various industries, including both Business Process Outsourcing (BPO) and freelance setups. Throughout my career, I have honed my skills as a Customer Service Representative, Technical Support Specialist, SEO Content Writer, Operations Manager, and Digital Marketing Specialist.
As a Customer Service Representative, I have effectively handled the phone, email, chat, and social media support, delivering prompt and accurate solutions to customer inquiries and concerns. I understand the importance of going above and beyond to exceed customer expectations, ensuring a positive and memorable experience.
In my role as a Technical Support Specialist for Microsoft, Time Warner Cable, and Cisco-Linksys, I have leveraged my extensive knowledge and problem-solving abilities to troubleshoot and resolve complex technical issues. I have a keen eye for detail and a strong ability to communicate technical concepts in a clear and concise manner, assisting customers in finding effective solutions.
As an SEO Specialist and SEO Content Writer, I have utilized my creativity and writing skills to craft engaging and optimized content that drives traffic and improves search engine rankings. I am well-versed in keyword research, on-page optimization, and content strategy, delivering high-quality content that meets the objectives of clients.
With my experience as an Operations Manager for a Property Management Company, I have successfully overseen multiple departments, ensuring smooth operations, managing maintenance requests, collecting dues, and optimizing utility management. My strong leadership and organizational skills have allowed me to streamline processes, improve efficiency, and deliver exceptional results.
In the field of Digital Marketing, I have utilized my expertise in website creation using WordPress, social media management, and e-commerce. I have developed and implemented effective digital marketing strategies to enhance online presence, drive engagement, and achieve business goals.
As a lifelong learner, I thrive on exploring new opportunities and acquiring new skills. With a degree in Development Communication, I have a solid foundation in effective communication and interpersonal skills, enabling me to engage with clients and customers effectively.
I am passionate about delivering outstanding results, and I consistently strive for excellence in all my endeavors. With a strong commitment to customer and client satisfaction, I bring a customer-centric approach to every project and task. I am excited to leverage my diverse skill set and experience to contribute to the success of future endeavors.
I had the privilege to be one of the scholars of the Department of Information and Communications Technology (DICT) for their Rural Impact Sourcing Technical Training. Through the DICT program, I was trained in digital marketing, social media management, website development using WordPress, content writing, search engine optimization, email marketing, social media content creation, business blogging, customer relationship management, and product photography. As a Development Communication student, I have acquired expertise in scriptwriting, Photoshop, photography, video editing, and multimedia production.

Feel free to connect with me to explore potential collaborations and discuss how I can add value to your organization or project.