John

VA|TSR|CSR|Helpdesk

90 ID PROOF
Verified
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Overview

Looking for full-time work (10 hours/day)

at $11.00/hour ($2,420.00/month)

Bachelors degree

Last Active

November 21st, 2024 (3 days ago)

Member Since

April 8th, 2019

Profile Description

Office 365 Administration: Manage user accounts from
onboarding offboarding troubleshoot Office 365 issues, and
enforce security policies via phone, email and remote tool.
User Training: Conduct user training sessions and create
documentation for  M365 tools.
Maintenance and Updates: Monitor service availability and plan
updates.
Documentation: Maintain records of configurations and
support interactions.
Localand Network printer installation & Configuration.
Create monthly security report.
Computer Hardware and Software troubleshooting.
AV,VPN and other software installation & configuration.
Liaise with software/service vendor.
Domain and DNS configuration.
AD account creation,manageandmaintain. 

Top Skills

Global Admin - Microsoft 365 , Azure , Local AD

Experience: 5 - 10 years

I have been working in BPO/ITO/MSP industry for the past 10 years. During this time I developed strong troubleshooting and customer service skills I enjoy helping users resolve their technical Issues and am keen to further develop my skills in a dynamic technical support environment.

Experience: 5 - 10 years

I have been working in BPO/ITO/MSP industry for the past 10 years. During this time I developed strong troubleshooting and customer service skills I enjoy helping users resolve their technical Issues and am keen to further develop my skills in a dynamic technical support environment.

Other Skills

Basic Information

Age
35
Gender
Male
Website
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Address
GUMACA, QUEZON
Tests Taken
IQ
Score:  125
English
C2(Advanced/Mastery)
Government ID
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