Rica

Customer Service Representative / E-Comm Virtual Assistant

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Overview

Looking for part-time work (6 hours/day)

at $6.00/hour ($792.00/month)

College Graduate

Last Active

March 4th, 2025 (2 days ago)

Member Since

April 6th, 2019

Profile Description

I am a trained and experienced Customer Service Virtual Assistant for 5 years.

A list of my experiences are as follows:

• Phone support / Email Support / Live Chat
Facebook/Instagram Moderation
• Refund Processing
• Order Monitoring, Processing
• Payment Processing
• Communicating with suppliers
• Product Listing
• Logistics Coordination
• Minimal Photo Editing

I have relevant knowledge on basic to advanced e-commerce / customer service tools. I had an opportunity to navigate tools such as Shopify, Shopify Recharge, WooCommerce, Google Workspace, Ship Station, Trello, Asana, ClickUp, Zendesk, Gorgias, ReAmaze, Ring Central, Tidio, Upgrade to see actual info, Braintree, Stripe, Canva, Wordpress, MS Office, Slack, Skype, and more. 

Top Skills

Experience: 2 - 5 years

Experience: 2 - 5 years

Experience: 2 - 5 years

Other Skills

Experience: Less than 6 months

Experience: Less than 6 months

Experience: Less than 6 months

Experience: Less than 6 months

Basic Information

Age
29
Gender
Female
Website
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Address
Cagayan de Oro City, Misamis Oriental
Tests Taken
IQ
Score:  125
DISC
Dominance: 30%
Influence: 16%
Steadiness: 14%
Compliance: 40%
English
C2(Advanced/Mastery)
Government ID
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