Rica
Customer Service Representative / E-Comm Virtual Assistant
Verified
With Timeproof
Overview
Looking for part-time work (6 hours/day)
at $6.00/hour ($792.00/month)
College Graduate
Last Active
March 31st, 2025 (7 days ago)
Member Since
April 6th, 2019
Profile Description
I am a trained and experienced Customer Service Virtual Assistant for 5 years.
A list of my experiences are as follows:
• Phone support /
•
• Refund Processing
• Order Monitoring, Processing
• Payment Processing
• Communicating with suppliers
• Product Listing
• Logistics Coordination
• Minimal Photo Editing
I have relevant knowledge on basic to advanced e-commerce / customer service tools. I had an opportunity to navigate tools such as Shopify, Shopify Recharge, WooCommerce, Google Workspace, Ship Station, Trello, Asana, ClickUp, Zendesk, Gorgias, ReAmaze, Ring Central, Tidio,
Top Skills
Customer Support
Experience: 2 - 5 years
Customer Support » Email Support
Experience: 2 - 5 years
Office and Administration » Data Entry
Experience: 2 - 5 years
Other Skills
Real Estate » Appointment Setting
Experience: Less than 6 months
Customer Support » Social Media Moderation
Experience: Less than 6 months
Office and Administration » Email Management
Experience: Less than 6 months
Office and Administration » Microsoft Excel
Experience: Less than 6 months
Basic Information
- Age
- 29
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Cagayan de Oro City, Misamis Oriental
- Tests Taken
- IQ
- Score: 125
- DISC
- Dominance: 30%
- Influence: 16%
- Steadiness: 14%
- Compliance: 40%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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