A committed and highly driven professional with around (8) years of combined experience as a Customer Service Representative in the BPO industry for both voice and non-voice foreign line of business; and a few experiences as a home-based freelancer (mostly transcribing and admin work). I have handled accounts such as, but not limited to, telecommunications, travel & hospitality, and retail & services.
I have a cheerful personality, highly values integrity and commitment, and fairly adept with Microsoft Office and Google Applications. I am an organized person by nature, has keen attention to detail, have a great analytical skill, a 'can-do attitude', and proficient in both oral and written English language. I can work under minimal supervision both as an individual contributor as well as a tea
Client satisfaction is very important to me and in order to achieve this, I always try to keep an open mind and show my willingness to learn because learning never ends.
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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