virtual assistant/customer service representative

Virtual assistant/customer service representative

With Timeproof

Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Associates degree

Last Active

November 9th, 2024 (3 days ago)

Member Since

January 11th, 2012

Profile Description

Dedicated and detail-oriented professional with a strong background in customer service, administration, and sales support.
A versatile team player with a proven track record of delivering exceptional support across various industries, including real estate, telecommunications, and aviation. Possesses strong organizational and communication skills, adept at handling fast-paced environments. Proven ability to manage tasks efficiently, ensuring seamless operations and customer satisfaction.

Top Skills

Marketing » CRM » Salesforce

Experience: Less than 6 months

• Spearheaded efforts to retain and save customer accounts by addressing concerns, resolving issues, and providing exceptional customer service.

Customer Support

Experience: 5 - 10 years

• Developed strong and clear communication skills while providing top-tier customer service. • Handled customer accounts, addressing billing and technical concerns effectively.

Office and Administration » Administrative Support

Experience: 1 - 2 years

• Provided comprehensive support to real estate sales agents. • Managed tasks such as answering emails, scheduling appointments, organizing files, and encoding transactions into the database.