Mia

Virtual assistant/customer service representative

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Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Associates degree

Last Active

December 28th, 2024 (2 days ago)

Member Since

January 11th, 2012

Profile Description

Dedicated and detail-oriented professional with a strong background in customer service, administration, and sales support.
A versatile team player with a proven track record of delivering exceptional support across various industries, including real estate, telecommunications, and aviation. Possesses strong organizational and communication skills, adept at handling fast-paced environments. Proven ability to manage tasks efficiently, ensuring seamless operations and customer satisfaction.

Top Skills

Marketing » CRM » Salesforce

Experience: Less than 6 months

• Spearheaded efforts to retain and save customer accounts by addressing concerns, resolving issues, and providing exceptional customer service.

Customer Support

Experience: 5 - 10 years

• Developed strong and clear communication skills while providing top-tier customer service. • Handled customer accounts, addressing billing and technical concerns effectively.

Office and Administration » Administrative Support

Experience: 1 - 2 years

• Provided comprehensive support to real estate sales agents. • Managed tasks such as answering emails, scheduling appointments, organizing files, and encoding transactions into the database.

Other Skills

Basic Information

Age: 35

Gender: Female

Website: Sign Up with Pro Account to View

Address: Cebu City, Cebu

Tests Taken: IQ
Score: 118: DISC
Dominance: 34
Influence: 30
Steadiness: 30
Compliance: 6: English
C1(Advanced)