Brenda

Customer Service. Collections

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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

September 19th, 2024 (53 days ago)

Member Since

March 13th, 2019

Profile Description

Hi, Are you looking for a dynamic and detail-oriented Virtual Assistant to elevate your business operations? With over a decade of experience in the BPO industry, I bring a wealth of knowledge in customer service and collections to streamline your processes and enhance productivity. My journey has equipped me with exceptional skills in administrative support, project management, and customer satisfaction, making me the perfect ally for your business needs.I excel in accounts receivables, data entry, MS Office, G Suite, CRM software, social media management, collections, management, appointment setting, QuickBooks, VA training, and medical transcription. My diverse roles as a Collections Specialist, Customer Service Representative, and Appointment Setting have sharpened my ability to tackle tasks efficiently and deliver outstanding service.With a solid educational foundation, holding a Bachelor of Science in Business Administration Major in Management from the University of the East, I bring both expertise and a proactive approach to the table.Beyond my professional life, I am an avid outdoors enthusiast who loves climbing mountains, baking, and crafting. My optimism drives me forward, while my meticulous attention to detail ensures nothing is overlooked. Let's work together to achieve your business goals and create a path to success!

Top Skills

Accounting » Accounts Receivable

Experience: 5 - 10 years

I have been in the Collections Industry handling B2B/B2C clients. Determined and aggresive in order to meet your Accounts Receivables in due time.

Customer Support

Experience: 5 - 10 years

Will be able to handle all your customer inquiries on a timely and ethical manner.

Other Skills

Customer Support » Email Support

Experience: 2 - 5 years

I excel at Customer Service throuh voice or non voice Support.

Customer Support » Phone Support

Experience: 5 - 10 years

Office and Administration » Data Entry

Experience: 1 - 2 years

Customer Support » Phone Support » English Speaking

Experience: 5 - 10 years

Marketing » Content Creation » Proofreading

Experience: 6 months - 1 year

E-Commerce » Inventory Management » Quality Control

Real Estate » Appointment Setting

Experience: 1 - 2 years

We were able to help AU B2B meet their goals through appointment setting.

Customer Support » Technical Support

Experience: 1 - 2 years

Office and Administration » Transcription

Experience: 6 months - 1 year

Office and Administration » Email Management

Experience: 6 months - 1 year

Office and Administration » Travel Planning

Experience: 2 - 5 years

Office and Administration » Personal Assistant

Experience: Less than 6 months

Basic Information

Age
43
Gender
Female
Website
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Address
Mandaluyong, Metro Manila
Tests Taken
IQ
Score:  102
DISC
Dominance: 36%
Influence: 29%
Steadiness: 26%
Compliance: 10%
English
C2(Advanced/Mastery)
Uploaded ID
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“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”

Samori Coles

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