Customer service representative/outbound caller/telemarketer

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

March 21st, 2025 (yesterday)

Member Since

March 12th, 2019

Profile Description

I possess considerable experience in the telecommunications and insurance industries, having undertaken roles that require a high degree of customer service, and problem-solving abilities. Specifically, in the telecommunications industry, I have demonstrated expertise in ensuring seamless number transfers from other carriers, providing prompt and effective customer service, and offering technical support to customers. In the insurance sector, I have honed my skills in educating customers about insurance policies, ensuring customer satisfaction, and delivering exceptional customer service.
My proficiency in handling customer queries, concerns, and complaints is noteworthy. Over the years, I have dealt with a diverse range of customers, including those who are angry, frustrated, or demanding. Establishing an emotional connection with customers can be a daunting task, especially when there are no physical or verbal cues to follow. However, I have consistently succeeded in addressing customer concerns accurately and in a timely fashion. My customer-centric approach ensures that I address each concern with empathy and professionalism, and I always strive to exceed customer expectations.
I am a proactive individual who goes the extra mile to provide the best possible outcomes. My desire to offer the best service to customers is evident in my willingness to undertake research to ensure that the output is of the highest quality. Additionally, I understand the value of teamwork and know when it is necessary to seek assistance from colleagues to ensure that customers receive the best possible service.
In conclusion, I am eager to join a team that values customer satisfaction and provides opportunities for professional growth. I am confident that my extensive experience, skills, and customer-centric approach would be an asset to any organization.