Howard
Customer Service - Email , Chat and Phone Support / VA
Overview
Looking for full-time work (8 hours/day)
at $9.00/hour ($1,584.00/month)
Bachelors degree
Last Active
April 11th, 2024 (170 days ago)
Member Since
March 9th, 2019
Profile Description
Veteran Customer Success Rep.
9 years of experience supporting customers in B2C and B2B roles.
Up-front expectations for providing great customer service:
1. First seek to understand the customer. Active Listening is key.
2. Paraphrase their concerns back to them to ensure you understand, and demonstrate that you care.
3. Present them with options to resolve the problem.
4. Follow through on the option they choose.
I am youthful, positive & expressive. I’m the one you’re looking for!
- Experienced in Sales and Marketing on TelCo accounts
- Provider/Doctors Associate for Health Insurance Insurance in the US.
- Over nine years of experience in the Customer Service and Support field
* Over four years as Healthcare Insurance Support
* Over three years of experience in billing and sales telemarketing services
I am a highly motivated, amenable, and results-oriented team player.
WHY will you hire me?
Here are some reasons to hire me:
• Have well experienced with my expertise area
• Have excellent written and communication skills.
• Available at least 15 to 17 hours for each day.
• 7 Days a Week Availability
• Comfortable working in All Time Zones.
Thanks for visiting my profile.
Best regards,
Top Skills
Office and Administration » Data Entry
Office and Administration » Travel Planning
Office and Administration » Personal Assistant
Other Skills
Marketing » Telemarketing
Office and Administration » Transcription
Customer Support » Phone Support » English Speaking
Marketing » Social Media Management » Social Media Marketing
Marketing » Content Creation » Blogging
E-Commerce » Inventory Management » Quality Control
Real Estate » Appointment Setting
Customer Support » Email Support
Customer Support » Forum Community Moderation
Office and Administration » Translation
Office and Administration » Microsoft Excel
Office and Administration » Email Management
Basic Information
- Age
- 32
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- BACOOR, CAVITE
- Tests Taken
- DISC
- Dominance: 29
- Influence: 38
- Steadiness: 24
- Compliance: 9
- English
- C1(Advanced)
- Uploaded ID
- Sign Up with Pro Account to View
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