Current Employment Status:
Hired Full Time on Oct 27, 2023

Allyssa

Customer Service & Success | Training Delivery & Development

99 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $16.50/hour ($2,904.00/month)

Bachelors degree

Last Active

December 2nd, 2024 (today)

Member Since

March 6th, 2019

Profile Description

Seasoned Training Specialist
For more than five years, Upgrade to see actual info has excelled in the field of training and development by creating training modules and facilitating them to aspiring customer service consultants. She has also managed one-on-one sessions with company employees who are in need of coaching and refresher courses on communications and soft skills, and product knowledge while making sure that all courses and other training resources (KBs) used are up-to-date and relevant.

Internal Recruitment Specialist
Also part of her role as a training professional was to manage the recruitment and selection process of the internal communication training certifiers based on their suitability with their respective programs. She conducted their initial interviews and background checks with the references they provided.

Real Estate Manager
Upgrade to see actual info was able to showcase her leadership and management skills by handling a team of 11 ISAs and taking care of their training development, quality lead auditing and coaching, and payroll. She was initially an EA for the same client. She took care of administrative tasks including preparing contracts, creating and delivering weekly reports for the business owner, and managing the business owner's inbox, among other things.

Top Skills

E-Commerce » Inventory Management » Quality Control

Office and Administration » Data Entry

Customer Support » Phone Support » English Speaking

Other Skills

Customer Support

Customer Support » Phone Support

Customer Support » Content Management

Office and Administration » Email Management

Real Estate » Appointment Setting

Customer Support » Email Support

Customer Support » Social Media Moderation

Customer Support » Forum Community Moderation

Office and Administration » Transcription

Office and Administration » Microsoft Excel

Office and Administration » Personal Assistant

Basic Information

Age
31
Gender
Female
Website
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Address
Parañaque City, Metro Manila, NCR
Tests Taken
IQ
Score:  125
DISC
Dominance: 13
Influence: 11
Steadiness: 36
Compliance: 40
English
C2(Advanced/Mastery)
Government ID
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