12+ Year Customer Support Superstar (Email, Chat, Phone)

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelor's Degree

Last Active

May 1st, 2024 (59 days ago)

Member Since

March 5th, 2019

Profile Description

Why would you hire me?

• Can do the work and deliver exceptional results.
• I possess a combination of skills and experience that make me stand out from the crowd.
• I've got 12 years of experience in customer service, a track record of successful interaction with the customer and proven expertise in agile development processes.

I'm a hardworking, persevering individual who can go beyond what is expected, a fast learner so there will be no issues with learning new things and I have good analytical skills. I am capable of transmitting the necessary knowledge and information by substantive explanation and well-versed in dealing with difficult situations and difficult customers.

As a matter of fact, working abroad as a Receptionist and Sales Consultant of Fitness First (Dubai, UAE) boost my confidence, interaction (face to face customer service) and decision making.

Managed 3 employees in the gym while our manager is on leave, maintaining an atmosphere of exactness, efficiency, and attention to detail. Alleviated customer disputes throughout the gym with strong communication and listening skills. Earned “Employee of the Month” six times in two years. Promoted to Sales Consultant in a year.

Core focuses of interest currently include Outstanding Customer Service, Customer Experience, Customer Relations, Member's Journey, Customer's Journey, Call Centre, Admin Tasks, Monthly Targets, KPI.