Highly Skilled Virtual Assistant with Over a Decade of Experience in Client Support
With over ten years of experience in customer service and administrative support, I specialize in providing top-tier assistance to international clients. I have strong communication skills—both written and verbal—and excel at handling professional interactions with efficiency and clarity.
As a self-starter with a strong sense of urgency, I thrive in fast-paced environments where multitasking, prioritization, and meeting strict deadlines are essential. I have a proven ability to organize and manage projects with precision, ensuring seamless operations for businesses and entrepreneurs.
Key Skills & Expertise:
Administrative Support: Calendar and email management, scheduling, document preparation, and data entry.
Communication & Coordination: Writing business memos, transcribing dictations, and preparing detailed reports and meeting minutes.
Data Management & Analysis: Expertise in Microsoft Excel (creating reports from scratch, financial analysis, cost & revenue analysis).
Productivity & Collaboration Tools: Google Workspace (Docs, Sheets, Slides), Microsoft Office (Word, Excel, PowerPoint), and workforce management tools such as IEX, CMS, and Aspect.
Business Operations Support: Forecasting, scheduling, and strategic planning to optimize productivity.
I bring a results-driven approach to virtual assistance, ensuring that my clients receive efficient, organized, and high-quality support.
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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