Ma
General Virtual Assistant|Customer Service Advocate
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $9.00/hour ($1,584.00/month)
Associate's Degree
Last Active
December 2nd, 2024 (today)
Member Since
February 28th, 2019
Profile Description
I'm a detail-oriented customer service representative with expertise in delivering excellent support and ensuring projects are finished on schedule and with strict confidentiality. In fast-paced workplaces, I attempt to surpass all client expectations by adhering to established protocols and standards.
I specialize mainly in solving issues that callers are raising. I precisely provide efficient and excellent communication with soft skills to handle every concern since I've assisted customers in the call center industry for almost three years, which I applied to speak with clients in every interaction. This resulted in a highly rated and consistent green scorecard.
I'm a CRM and dialing tool specialist, having worked with Avaya X One, Zendesk, eDesk, Salesforce, Aircall, Slack, 3CX, and Admin Tool. I can support customers across all channels, such as phone calls, chats, and
Averaging 30-60 phone calls, 60-70
Top Skills
Other Skills
Basic Information
- Age
- 28
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Caloocan, NCR
- Tests Taken
- IQ
- Score: 120
- DISC
- Dominance: 34 %
- Influence: 28 %
- Steadiness: 21 %
- Compliance: 17 %
- English
- B2(Upper Intermediate)
- Government ID
- Sign Up with Pro Account to View
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
SEE MORE REAL RESULTS
You have successfully pinned this profile! You can manage pinned profiles in your Employer dashboard.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.
Beyond the Books: How this Bookkeeper OFS Crafts Freedom and Success
Would hiring a remote bookkeeper help plant the seeds of success for your business? They plant the seeds for success.
READ STORYEMPLOYERS
workers
talented va's
other
contact us
connect with us
