I've been in the BPO industry for 38 months, 22 months of that was Customer Service (6 months CSR and 16 months TSR), I was a T1 Technical Support Representative for Microsoft under Concentrix. I have experienced working at home, and my network provider is Converge.
Skills:
Adaptive
Multitasking
Troubleshooting
Leadership
Computer Literacy
Tech-savvy
Resourceful
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 6 months - 1 year
Experience: 1 - 2 years
Experience: 2 - 5 years
Experience: 6 months - 1 year
Experience: Less than 6 months
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.