Logistics Coordinator | Customer Service| Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors of Arts in English

Last Active

January 15th, 2025 (6 days ago)

Member Since

February 25th, 2019

Profile Description

If you’re searching for someone who jumps into action, puts in the hard work, and consistently delivers results, look no further—I’m the person you're looking for!

* I am a passionate and results-driven professional with over 8 years of experience in customer service. My efficiency and dedication have consistently enabled me to deliver top-notch service to both clients and customers.

* My strongest assets include exceptional problem-solving abilities and a keen focus on creating valuable customer experiences. I take pride in achieving client objectives with accuracy and organizational skills.

* As a logistics coordinator, I carefully plan and manage all aspects of logistics, from scheduling shipments to tracking inventory. I also handle client rate requests by providing accurate quotes and securing loads. My strong organization helps me handle multiple tasks efficiently, while my problem-solving skills quickly address issues like delays or discrepancies. I use clear communication, data analysis, and flexibility to improve operations and ensure timely deliveries and high customer satisfaction.

* As a Peer Advisor and Subject Matter Expert, I’ve led training sessions, provided one-on-one coaching, and effectively shared product knowledge, all of which have enhanced team performance and customer satisfaction.

* My role in the Escalations Team involved addressing complex issues and offering high-level support to customers seeking supervisor assistance, demonstrating my capacity to handle challenging situations with ease.

* Throughout my career, I’ve embraced various roles and responsibilities, which have significantly refined my skills and helped me become a highly effective professional.

In summary, I am confident in my ability to offer world-class customer service and believe that my skills and experience will make me a valuable asset to your organization. :)