Rachel

EMAIL|CHAT|PHONE - CUSTOMER SERVICE|VIRTUAL ASSISTANT

90 ID PROOF
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Overview

Looking for part-time work (4 hours/day)

at $6.00/hour ($528.00/month)

Third Year College Undergraduate

Last Active

September 23rd, 2024 (today)

Member Since

February 18th, 2019

Profile Description

I am a customer service expert with 7 years of experience in the BPO industry, specializing in email, chat, and phone support. I am a highly motivated and customer-focused individual, with a passion for delivering exceptional customer service. My experience has equipped me with the skills and knowledge required to provide top-notch support, and I am confident that I would be an asset to your team. During my 7 years in the BPO industry, I have developed a deep understanding of the importance of clear and effective communication. Whether interacting with customers via email, chat, or phone, I always take the time to listen to their concerns and provide them with the information they need in a professional and friendly manner. I am adept at handling challenging situations, and I always strive to resolve customer issues in a timely and efficient Upgrade to see actual info addition to my strong communication skills, I am also highly organized and detail-oriented. I have a proven track record of managing large volumes of work and delivering results that exceed customer expectations. I am comfortable working with various customer service software and technologies, and I am always eager to learn and adopt new tools and processes that can help me provide better support. If you are looking for a customer service expert with a passion for delivering exceptional support, I would be an excellent fit for your organization. I am available to start immediately and I am eager to bring my skills and experience to your team. Thank you for considering my profile. I look forward to the opportunity to discuss my qualifications further.

Top Skills

Customer Support

Customer Support » Phone Support

Office and Administration » Translation

Customer Support » Phone Support » English Speaking

Other Skills

Customer Support » Email Support

Customer Support » Technical Support

Customer Support » Social Media Moderation

Basic Information

Age
32
Gender
Female
Website
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Address
Quezon City, Metro Manila
Tests Taken
IQ
Score:  119
DISC
Dominance: 35%
Influence: 11%
Steadiness: 39%
Compliance: 15%
English
C1(Advanced)
Uploaded ID
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