Here’s a concise summary of your work experience, encapsulated in 200 words:
Summary of ExperienceWith over 20 years in customer service and business development, I have honed my skills as a Virtual Assistant, supporting solo entrepreneurs and small businesses. Since 2020, I have leveraged platforms like Upwork to provide comprehensive administrative support, project management, and content creation using tools such as Trello and Click-Up. My experience includes managing tasks efficiently, refining engaging articles with ChatGPT, and enhancing clients' online visibility through WordPress.Previously, as a Business Development Manager, I successfully secured clients through targeted outreach, demonstrating strong consultative selling skills while engaging with business owners and HR managers. My 10-year tenure as a Customer Service Supervisor at several BPO companies involved leading teams, developing processes for complex billing explanations, and fostering a culture of excellence in customer interactions.Additionally, I provided technical support at Dell Computers, resolving software issues and ensuring high customer satisfaction. My diverse background and commitment to understanding client needs enable me to deliver exceptional results and build lasting relationships.
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