Virtual Assistant since 2010 (14 Years up to the present)

Overview

Looking for full-time work (8 hours/day)

at $3.60/hour ($633.60/month)

Bachelor of Laws 3rd year, Licensed in Teaching

Last Active

November 22nd, 2024 (today)

Member Since

October 4th, 2009

Profile Description

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Virtual Assistant
Client Services Manager/Data Entry/Social Media Management
Iloilo City *>Email: Upgrade to see actual info Upgrade to see actual info

Virtual Assistant

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Virtual Assistant since 2010 (14 Years up to the present). Minimum Work Duration with Client is 8 years.

Assisting clients in their day to day tasks, in internet research, internet marketing, CRM updates, wordpress maintenance, job posting, Google Adwords, data entry, social bookmarking. I am familiar with several CRM system such as Basecamp, Highrise, Solve 360 and Google apps insightly. I can work as well with Microsoft Office, HTML, and can create videos via Jing and screencast.
I am also familiar witrh SEO and Social Media Marketing thru Facebook, Twitter , and Linkedin I also do Wordpress HTML editing of of sites.

Here are the software and applications I am mostly familiar with:
Zoom
Constant Contact
Zohomail
Zoho CRM
Goto Meeting
Wordpress
Woothemes
WarriorForum>Twitter
Mailchimp
Highrise
Harvest
Surveymonkey
VendHQ
Basecamp
ShortstackApp
Screencast
Techsmith
Pinterest
Pixlr
Paypal
Eventbrite
Pipeline
Smartsheet
Quoteroller
Logonerds
Jigsaw
Istock
WHCMS
Dropbox
Bugherd
GEOOP
Hubspot
Trello
Meistertask
Joomla
JotForm
Zohomail
Constant Contact
Slack

Lex Connect- Managed Upgrade to see actual info. A legal directory for software vendors and Corporate Counsels. Send out monthly Lex Connect Curated Reading List. Profile new software vendors regularly. Manages existing customers. Research and profile potential clients. Bought by Yerra Solutions.
Contact Person: Jerome Raguin of Yerra Solutions -  Upgrade to see actual info

Yerra Solutions- Worked under Marketing and have the same responsibilities in Lex Connect.
Contact Person: Jerome Raguin of Yerra Solutions - Upgrade to see actual info

Fair Working Conditions Org Ireland
Development Manager
Profiling  Forbes Companies , getting to the contact person(Controllers and COO's)  , make phone calls for evaluation of proper working conditions for their Outsourced companies.
Contact Person: Dermot Patrick Kenny - www.fwc.ie/

TherapyTeam Educational Services-
An online review for Physical Therapists.
Send marketing newletters via Constant Contact. Manage Inquiries of Potential interested reviewees. Manage  companies social media platform.


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Client Services Manager /Accounts Manager
February 2005 up to February 2010
Handling Software, It consulting and Financial Accounts
CALLBOX, Sales and Marketing Solutiions
CLIENT SERVICES MANAGER * Accounts Manager
1. Reports directly to the CEO.
2. Monitors and supervises the three departments assigned. Approves forecasted revenues.
3. Monitors and supervises Account Managers, Production Leaders and Team Leaders of the three departments assigned.
4. Sets the monthly revenue and production quota of the departments assigned ensures that they are met.
5. Monitor’s agent’s conduct and behavior in the office by checking that memos are issued per offense committed.
6. Recommends solutions or plan of actions to effectively handle erring agents, ineffective leaders and non working campaigns.
7. Recommends for the promotion or demotion and salary increases
of employees within the departments assigned.
8. Makes sure that the Absentee Ratio does not exceed.15 for each department.
9. Reports to the CEO on a weekly basis the over-all status of the department’s performance.
10. Coordinates and approves agent transfers, both interdepartmental and intradepartmental transfers and assignment of trainees.
11. Meets with the department leaders regularly and informs them with new rules and regulations initiated by the company.
12. Monthly aims for a 100% Client Retention Rate, Revenue per employee at $2,000 (or whatever is acceptable), and no outstanding collections from the clients.
13. Identifies potential client concerns and proactively resolves them.
14. Consistently promote and implement a high standard of QA practices.
15. Monitors incentive distribution are fair across the departments and prepares the leaders incentives.
16. Monthly ensures that all collections are met from the revenue forecasted

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Virtual Assistant
Iloilo City*
EDUCATIONAL BACKGROUND
Class Valedictorian, Special Science Class
Central Philippine University, 1995 to 1999
CUM Laude, Bachelor of Arts in Political Science
Central Philippine University,Upgrade to see actual info
Bachelor of Laws, 3rd Year
Central Philippine University