I am a dedicated and self-driven professional with several years of experience in the outsourcing industry as a customer care associate. I am skilled in managing a variety of administrative tasks, such as responding to client inquiries through
Here’s a list of skills I possess and the tools I am proficient with:
Data Entry
Zendesk
Freshdesk
e-Commerce
Slack
MS Office | GSuite
Excellent Written and Verbal communication
Basic Graphic Design
Calendar Management
Social Media Apps Proficiency
Managing
Excellent Customer Service
Leadership
Critical Thinking Skills
Strong problem-solving abilities
Customer relationship management
Time management and organizational skills
Adaptability and quick learning
Conflict resolution
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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