Hanelyn

MARKETING SPECIALIST / VIRTUAL ASSISTANT / WEB ANALYST

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Overview

Looking for part-time work (4 hours/day)

at $7.00/hour ($616.00/month)

Bachelors degree

Last Active

July 28th, 2023 (426 days ago)

Member Since

January 31st, 2019

Profile Description

PROFESSIONAL SUMMARY

Dynamic and motivated team player with a proven record of generating and building relationships, managing projects from concept to completion and coaching individuals to success. Skilled in collaborating with cross-functional teams, demonstrating exceptional communication skills, and making critical decisions during challenges. Adaptable and transformational leadership with an ability to work independently, has unparalleled multitasking skills and is able to manage daily workloads efficiently. Quality and goal-oriented, disciplined, resourceful and has the willingness to learn.


EDUCATION

ST. SCHOLASTICA’S COLLEGE MANILA,Upgrade to see actual info Bachelor of Arts Major in Mass Communication, Minor in Broadcast Journalism 

PACO CATHOLIC SCHOOL,Upgrade to see actual info High School Diploma 


WORK HISTORY

August 2020-present MARKETING RESEARCH SPECIALIST / VIRTUAL ASSISTANT / WEB ANALYTICS SPECIALIST, DERMATONICS AUSTRALIA
• Designs, creates, and delivers marketing programs to support expansion and growth of the company’s services and products
• Creates social media tiles / graphics (illustration, quote, photo, product screenshot, etc.) for marketing purposes
• Content Marketing
• Lead generation and Market research
• Social media management – Facebook, Instagram & LinkedIn
• Data entry, Database management, Data analysis 
• Provides ongoing analysis and data-driven actionable insights about campaigns and web properties
• Assists in auditing web analytics account implementation and settings in Google Analytics 
• Helps develop appropriate analytics dashboard 
• Product upload through Google Business Profile (Google My Business)
• Updating website data thru WordPress
• Responsible for tracking product performance, company expenses, manage cash flow & create invoices
Email broadcasts and Email automation using Active Campaign
• Managing emails, calendars, monthly sales reports
• Preparing reports, coordinates with clients and prepares competitor analysis to identify major competitors, research their products, sales, and marketing strategies
• Ad hoc tasks like booking hotels, restaurants, meetings, etc.

March 2019 – August 2019 VIRTUAL ASSISTANT, WOMEN WITH ALTITUDE AUSTRALIA
• Social media and Event management
• Loading events and podcasts onto website and social media – Facebook, LinkedIn, Instagram, etc.
• Lead generation and Market research
• Data entry, managing databases and working on Google Sheets
Email broadcasts / Automation using Active Campaign
• Working in Active Campaign
• Entering articles for magazine and podcasts in Canva
• Creating and sending custom digital cards for clients
• Send out custom digital invitations and SMS to prospects and existing members
• Managing emails, calendars, appointments, membership payments
• Preparing reports
• Personal tasks like booking hotels, restaurants, etc.

April 2016 – August 2018 MARKETING SPECIALIST, DELTEK SYSTEMS (PHILIPPINES), LTD.
• Lead the Prospect Hunting Team. Responsible for project distribution and in giving instructions to the team regarding research strategies and in ensuring that the team gathers accurate data meets their daily KPI.
• Provided help to management, including hiring and training, coaching and keeps management updated on team Upgrade to see actual infomunicates concerns and policies among management and teaUpgrade to see actual infombers.
• Responsible for prospecting, qualifying and generating new sales leads to support the US Sales Team.
• Conducted data mining on Federal Business Opportunities and System for Award Management for specific and targeted marketing campaigns to cultivate prospect lists. 
• Responsible for identifying and developing new business prospects from multiple sources including inbound marketing leads, trade show contacts, discovery and individual research.
• Evaluated the accuracy of information provided by the prospect to increase the viability of closing a sale.
• Collaborated with sales and marketing team in supplementing their demand for active contact data. 
• Contributed to process planning and process enhancements, and recommend improvements.
• Responsible for running systems such as Demand Tools, D&B Hoovers, Barbour ABI, Mint and Netprospex for account and contact mining, mass data cleansing and updating of contacts list from Upgrade to see actual info.

October 2014-March 2016 ASSOCIATE MARKETING SPECIALIST, DELTEK SYSTEMS (PHILIPPINES) 
• Performed lead qualification by conducting research on government and private companies and fill out all required information in Upgrade to see actual info
• Converted and managed leads data in a timely manner.
• Identified and facilitated updating of outdated and inactive data in Upgrade to see actual info.
• Classified inbound emails based on content type and responsible for dispatching requirements and demands of leads and customers to the appropriate unit.
• Responsible for assessing email contents and provide correct data by transporting details to a digital form.
• Responded to queries and requests from key stakeholders upon request.
• Collaborated with key stakeholders in supplementing their demand for active contact data.

May 2013-September 2014 ASSOCIATE RESEARCH ANALYST, DELTEK SYSTEMS (PHILIPPINES), LTD. 
• Worked with Information Solutions team and with Sales and Account Management teams by providing extensive research and analysis of government and private companies in a team of Sales Representatives to maintain database content.
• Identified the right contacts in specific units, researches and captures new information, updates database content of use to the Account Management team in their government sales and business development activities, such as sales opportunities, news, contacts, etc.
• Interacted with Government officials and industry executives through phone calls and emails to establish better relationships, to collect information and add value to Deltek information products.

July 2011-May 2013
COUNTRY ANALYST, DISCOVERY REPORTS LIMITED 
• Conducted research & analysis on Fortune 500 companies and small to medium size enterprises. 
• Was responsible for qualifying leads based on factors such as the prospect’s annual turnover, size and business exposure and passing it along to the international correspondents after it has been contacted through email, cold calling and scheduled for a meeting. 
• Main task was to negotiate with high level executives. 

August 2009-March 2011 BUSINESS DEVELOPMENT EXECUTIVE, ZANETT COMMERCIAL SOLUTIONS PHILIPPINES 
• Was responsible for launching Webinar campaigns and gathering data regarding our customer’s markets. 
• Conducted intensive research pertaining to our target company’s software products being used and the strategies that we could facilitate to improve their platform. 
• Was accountable for assisting the Marketing Department and help develop new business strategies, conduct market analysis and develop new and improved methods for marketing products through various new and traditional media. 

December 2006-August 2009 INTERNATIONAL ACCOUNT MANAGER, PROV INTERNATIONAL 
• Worked with platforms on geography, rendered exclusive service and professional consulting in IT staffing and augmentation, systems development and integration, and IT infrastructure control and management onshore or offshore. 
• Facilitated communication between ProV and its clients to ensure expectations are achieved and/or exceeded. 
• Lead the east coast team in Manila and handled personal accounts in the east coast area for market research and intelligence work to determine our competitor’s activities, products and pricing in order to better position the company’s IT Consulting. 

January 2005-November 2006 EREP, PEOPLESUPPORT PHILIPPINES, INC. 
• Gained more knowledge and skills about customer service through training and practice. 
• Appointed as assistant Team Leader; has done call evaluation and coaching for each teaUpgrade to see actual infomber to make sure metrics and quality are met and to see to it that they are well-informed about news and client’s updates. 
• Generated weekly reports submitted directly to the team supervisor. 

January 2004-December 2004 CUSTOMER CARE REPRESENTATIVE, CONVERGYS PHILIPPINES SERVICES CORP. 
• Acquired customer service knowledge and skills through extensive training and experience. 
• Assigned as an OIC to ensure that the agents are coached properly and was tasked to manage the team’s stats and to monitor the progress of each teaUpgrade to see actual infomber. 
• Handled escalations to guarantee that issues are resolved and improvements are done for the team. 


SKILLS

• Lead Generation, Prospect Hunting, Market Research, Business Development, Email Marketing and Automation, Data Mining, Data Quality and Data Validation, Data Management, Customer Service, Coaching, Recruiting, Planning and Process Enhancements, and Administrative Duties such as Email Management, Creating Reports and Presentations, Calendar Management, Virtual Assistant Role, Competitor Analysis, Sales Reports

• Microsoft Office, Upgrade to see actual info CRM, Google Analytics, Google Business Profile (Google My Business), DemandTools, Netprospex, Eloqua, Qlickview, D&B Hoovers (Workbench Data Optimizer / Enrichment Tool), Upgrade to see actual info, LinkedIn, ZoomInfo, Barbour ABI, Mint, OneSource, Federal Business Opportunities (Upgrade to see actual info), System for Award Management (Upgrade to see actual info)        

• Active Campaign, Wordpress, Xero, Facebook Business Suite, Google Suite, Dropbox, PLANN, Later,com, Text Magic, Send Out Cards, Wix, Calameo


PROFESSIONAL TRAININGS ATTENDED

2018 Deltek Global Sales Kickoff
January 22-26, 2018
Washington, DC, USA

Upgrade to see actual info Basic Reporting Fundamentals
November 2016
Salesforce Online Webinar 

2015 Salesforce Dreamforce
September 14-18, 2015
San Francisco, CA, USA

Top Skills

Office and Administration » Data Entry

Office and Administration » Email Management

Office and Administration » Travel Planning

Other Skills

E-Commerce » Inventory Management » Quality Control

Office and Administration » Transcription

Office and Administration » Translation

Customer Support » Phone Support » English Speaking

Human Resources

Real Estate » Appointment Setting

Office and Administration » Microsoft Excel

Office and Administration » Personal Assistant

Basic Information

Age
42
Gender
Female
Website
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Address
Taguig City, Metro Manila
Tests Taken
None
Uploaded ID
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