With a solid foundation in administrative support, data management, lead generation, and customer service, I bring a versatile skill set that ensures efficient operations, high-quality output, and exceptional customer satisfaction. My experience has equipped me with strong communication, problem-solving, and multitasking abilities that are essential for thriving in remote and fast-paced environments.
What I Can Offer Your Team:
Administrative Support: Skilled in managing schedules, organizing files, and handling correspondence to streamline business operations.
Data Entry & Management: Proficient in handling large volumes of data with accuracy, utilizing tools like Google Workspace, Microsoft Excel, and CRM systems.
Lead Generation: Expertise in researching and identifying potential clients, gathering contact information, and maintaining accurate lead databases.
Customer Service: Proven ability to address inquiries, resolve issues, and ensure positive interactions, contributing to customer satisfaction and loyalty.
Process Optimization: Ability to improve workflows by analyzing current processes and implementing effective changes for better efficiency.
Core Skills:
Excellent Communication
Collaboration
Advanced Problem Solving
Customer Support & Escalation Management
Time Management & Organization
CRM & Database Management
Lead Research & Outreach
Data Analysis & Reporting
Attention to Detail
>Email Organization & Management
Multitasking & Prioritization
Tools & Platforms I’m Proficient In:
CRM Systems: Salesforce, HoneyBook, HubSpot
Communication & Project Management: TalkDesk, Aircall, Avaya, Cisco, OpenPhone, Ooma Office, Trello,
>Email Marketing Tools: YAMM/GMASS
Office Suites: Google Workspace, Microsoft Outlook
Time Tracking & Task Management: HubStaff
I’m eager to leverage my skills to support your team in achieving business goals, ensuring exceptional customer support, and maintaining operational excellence. I am available for remote work and can dedicate up to 48 hours per week to contribute to your success.
Experience: Less than 6 months
Experience: 5 - 10 years
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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