Jehoany

Medical Biller | AR Claims Specialist | Customer Support

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Overview

Looking for full-time work (8 hours/day)

at $8.00/hour ($1,408.00/month)

Associates degree

Last Active

September 24th, 2024 (4 days ago)

Member Since

November 14th, 2011

Profile Description


I was a Medical Biller/ AR Specialist for over 6 years, from January 2018 to June 2024. I'm knowledgeable about Prompt, Tebra/Kareo, DrChrono, and Greenway Intergy. As a Medical Biller/AR Specialist, I was responsible for the data entry of patients demographics. I check and review EOBs and work on claims that have outstanding balances, denials, etc. I checked claim status on payers portal and call insurance to get more information or details of the claim. I'm also good with Web Research / Data Mining. I worked as a part-time Web Researcher or Data Mining and Data Entry jobs for 8 months. I also worked as a part time Chat Support Representative. I was a Technical Support Representative/Customer Service Representative for 10 years and it taught me how to deal with irate callers. I was an Online English Teacher for Chinese students for 1 year and 3 months. I was a Property Preservation Specialist for 8 months. I speak good English and I'm good at writing too.
I'm committed and dedicated and I don't settle for anything less. I always drive for excellence.

Top Skills

Customer Support » Technical Support

Experience: 10+ years

Customer Support » Customer Service

Experience: 10+ years

I was a customer service/technical support representative for more than 10 years working in the BPO industry

Professional Services » Medical Services » Medical Billing

Experience: 2 - 5 years

Other Skills

Customer Support » Email Support

Experience: 1 - 2 years

As a Voice of Customer Support, I was in charge of emailing customers to offer assistance and reply to emails too.

Office and Administration » Data Entry

Experience: Less than 6 months

Customer Support » Chat Support

Experience: 6 months - 1 year

Basic Information

Age
46
Gender
Female
Website
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Address
Davao, Davao del Sur
Tests Taken
DISC
Dominance: 40%
Influence: 9%
Steadiness: 16%
Compliance: 36%
English
C2(Advanced/Mastery)
Uploaded ID
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