Trushy

Customer Service Representative (E-commerce)

90 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Associates degree

Last Active

March 18th, 2025 (12 days ago)

Member Since

January 24th, 2019

Profile Description

Hello there! I’m Upgrade to see actual info, Shy for short, and I’m thrilled to have you here. With 10 years of experience in customer service—six of those in the bustling BPO world and four as an e-commerce CSR/VA—I’m ready to bring my energy and expertise to your team.

Throughout my journey, I’ve specialized in Shopify and Amazon, helping customers navigate their shopping adventures with ease. I love turning challenges into solutions and ensuring that every interaction leaves a smile. I’m well-versed in tools like Zendesk, Gorgias, and Salesforce, which help me deliver efficient and friendly support.What drives me is the opportunity to turn a customer’s day around with a simple solution or a warm interaction. I believe that great service is all about the personal touch, and I strive to bring a friendly, professional vibe to every interaction.

Take a look around my portfolio to see some of my work and experiences. I’m excited about the possibility of collaborating and making magic happen together!

I have extensive experience using tools like:

Shopify
Amazon Seller Central
Social Media Platforms (Facebook, Instagram, Tiktok)
Zendesk
Gorgias
Freshdesk
Salesforce
Recharge
Netsuite
Deliverr Seller Portal
YOTPO Loyalty & Referrals
Google Suites/Workplace
Canva
Slack
Trello
Gmail
Google Docs and Sheets
MS word, MS office, and Excel                                                                                             


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Top Skills

Customer Support

Customer Support » Email Support

Experience: 5 - 10 years

Office and Administration » Email Management

Other Skills

Customer Support » Technical Support

Customer Support » Phone Support

Office and Administration » Data Entry

Advertising » Facebook Ads

Customer Support » Content Management

Office and Administration » Microsoft Excel

Office and Administration » Personal Assistant

Basic Information

Age
30
Gender
Female
Website
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Address
MUNTINLUPA CITY, METRO MANILA
Tests Taken
IQ
Score:  115
DISC
Dominance: 43
Influence: 7
Steadiness: 28
Compliance: 22
English
C2(Advanced/Mastery)
Government ID
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