Innovative and Digitally Proficient Virtual Assistant | Taking Businesses to the Next Level
Hi there!
I am KC, a freelance virtual assistant and customer support specialist. With my expertise and passion for organization and customer support, I will help you navigate the complexities of your business operations and improve overall efficiency and customer satisfaction.
As a virtual assistant, I offer tailored solutions to help you streamline your tasks and enhance your workflow. Whether it's managing administrative duties, handling customer inquiries, or providing digital support, I'm here to make your life easier and your business run more smoothly.
When it come to customer support, I understand the power of engaging with customers more effectively. By providing timely, empathetic, and clear communication, I ensure that each interaction builds trust and loyalty. Whether it's resolving inquiries, troubleshooting issues, or offering proactive solutions, I focus on delivering exceptional service that meets both customer needs and business goals.
My skill set includes scheduling, event planning, data management,
Strengths and Skills:
•Providing expert executive, administrative, and personal assistance support with a high level of professionalism.
•Time and calendar management.
•Managing both long-term strategic goals and day-to-day operations.
•Streamlining remote processes to ensure systems operate efficiently.
•Document and presentation review and editing
•Research and data entry projects
•Reliable and professional, capable of working independently while prioritizing your best interests.
•Proficient in managing confidential and proprietary information with discretion.
•A proactive individual with a strong commitment to work.
Partner with me to elevate your digital presence! Reach out now to discuss how I can help elevate your business to the next level.
Experience: 6 months - 1 year
*Outbound Debt Collection Agent* Conducted outbound calls to customers with overdue accounts, specifically focusing on credit card balances, transaction accounts, and offset accounts, to discuss payment options and resolve outstanding debts for Australian banks.
Experience: Less than 6 months
*Health Insurance Customer Support Specialist* Delivered high-quality customer support to clients, addressing inquiries about their health insurance benefits, coverage options, and claims procedures for U.S. healthcare plans.
Experience: 6 months - 1 year
Experience: 2 - 5 years
Experience: 2 - 5 years
Maintained detailed records of stock movements, sales transactions, and store activities on LPG retail store and water station. Regularly updated inventory logs and reports for management to ensure efficient stock control.
Experience: 2 - 5 years
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
SEE MORE REAL RESULTS“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
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