Overview
Looking for full-time work (8 hours/day)
at $5.00/hour ($880.00/month)
Associates degree
Last Active
January 3rd, 2025 (2 days ago)
Member Since
January 14th, 2019
Profile Description
34 years old from Pasig City Philippines.
I am a talented and experienced Customer Support Executive. I have good experience with Customer Support and I have been working as a Customer Support Executive for 12 years.
My expertise includes working as a Technical Support for Cable Company, Travel Experts for a Online Travel Website, Billing and Sales Especialist for a Telco Company.
Top Skills
Customer Support
Experience: 5 - 10 years
13 Years in a field of customer service. I am expert in handling customer. I have a very excellent phone ethics. I know how to handle difficult customers and I am excellent on problem solving
Customer Support » Healthcare
Experience: 1 - 2 years
I have 1 year experience working in US Healthcare insurance (Humana) Account My responsibilities are to accept phone calls from patients who need to refill their prescriptions or process OTC orders. One of my duties is to ensure the coverage and benefits of the member. Educate them about their copay and limits. Assist them to find local MD's or specialist near them that is covered by the insurance and many more.
Other Skills
Customer Support » Technical Support
Experience: 2 - 5 years
I have experience working in US Cable Company. I work as a technical support for Cable TV. I assist first and 2nd level technical support for customer's who are having issues with their cable box, remote, wires and satelite dish. I also handled billing and upselling of additional services
Office and Administration » Travel Planning
Experience: 2 - 5 years
I have experience handling travel account where I help and support customers who wanted to book Hotel, Cars and flights.
E-Commerce
Experience: 1 - 2 years
I have experience handling E-commerce. I was customer service for shopify stores where I assissted after sales. Provide excellent customer service when it comes to order status, refunds and returns. I have skills using Zendesk, Google Products, Microsoft products, Paypal and shopify.
Customer Support » Email Support
Experience: Less than 6 months
Basic Information
- Age
- 36
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Pasig, Metro Manila
- Tests Taken
- IQ
- Score: 125
- DISC
- Dominance: 31
- Influence: 34
- Steadiness: 21
- Compliance: 14
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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