I am excited to apply for your open position. With 11 years of experience in the BPO industry, I have worked extensively with US and Asia Pacific clients, handling technical support, billing, collections, and sales. After over a year in frontline roles, I transitioned into operations as a communication specialist, where I developed and implemented engagement initiatives to boost employee morale and enhance key performance metrics, including attrition, attendance, and overall program goals.
In 2021, I shifted to remote work as a virtual assistant, collaborating with two property management companies. My primary responsibilities included leasing coordination, responding to prospect inquiries, and guiding applicants through the rental process. I ensured timely submission and verification of required documents, facilitating efficient decision-making on approvals.
I am a dedicated, detail-oriented, and adaptable professional with a strong work ethic. I thrive in fast-paced environments and am eager to contribute my expertise to your team. I look forward to the opportunity to discuss how my skills align with your needs.
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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