With a decade of work experience in customer service I have mastered the skill of call handling experially in dealing with difficult customers. I also have a background in Telecommunications, Retail Banking and E-commerce which I can definitely adapt to processes efficiently. I can have all the excellent skill in the business but what I am most proud of is my dedication and commitment in my craft and my eagerness to learn in each and every experience I encounter. Let me help you to free up your day so that you can focus more on what really matters may it be for your business or personal life. Send me a message so you can get to know me further but in the mean time below is my recent job and tasks.
Realpage Philippines
June 2021 - April 2024
Contact Center Associate
Appointment Setting - Successfully schedule and manage appointments forcommunities to generate visits and leads
Lead Generation - Effectively highlight and promote property features and benefits topotential tenants
Customer Relationship Management -Building and maintaining positive relationships with prospects to enhance satisfaction,loyalty and overall business success
Website Navigation - Provide basic website assistance to prospects by walking themthrough in submitting their application online
Skills
Computer Proficiency
Active Listening Skills
Problem Solving Skills
Basic Video Editing
Call Handling Skills
Time Management
Internet Research Skills
Data Entry
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