Edward

Content Moderator / Data Entry Specialist / Customer Support Representative

90 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Associates degree

Last Active

November 7th, 2024 (today)

Member Since

January 3rd, 2019

Profile Description

I started my BPO career as a Voicemail Transcriptionist for more than 3 years, transcribing voicemails for a U.S. based voicemail company.

3 years of experience as a Multimedia Content Moderator for one of the largest YouTube partnership company. Managing their channels, handling contents for social engagements, creating data sets for analytics and reporting.

With direct client contact, this helped me polish my communicating skills. Also as a part of requirements, I had to quickly learn our tools, processes on a regular basis and be more keen in terms of details. This trained me to become a fast learner and gave me a deeper understanding of what clients want and need and eventually got promoted as a Quality Analyst.

Also worked for a delivery service company customer service. Handled and supported all line of businesses (Chat/Email/Voice Customer Service). 

I can work with a team or alone with minimal supervision.

Top Skills

Customer Support

Office and Administration » Transcription

Office and Administration » Data Entry

Office and Administration » Email Management

Other Skills

E-Commerce » Inventory Management » Quality Control

Real Estate » Lead Generation

Design » Adobe » Photoshop

Video Editing

Customer Support » Email Support

Customer Support » Phone Support

Customer Support » Content Management

Office and Administration » Translation

Office and Administration » Microsoft Excel

Customer Support » Phone Support » English Speaking

Basic Information

Age
35
Gender
Male
Website
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Address
Tests Taken
IQ
Score:  125
DISC
Dominance: 39
Influence: 25
Steadiness: 27
Compliance: 9
English
C2(Advanced/Mastery)
Uploaded ID
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