Client Servicing Manager|Customer Support Specialist|10+ Yrs

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

College Graduate

Last Active

September 24th, 2024 (4 days ago)

Member Since

January 3rd, 2019

Profile Description

Hey there!

Looking for someone who's all about delivering top-notch customer service with a dash of leadership magic? 

You've just found the right profile!


Let's talk expertise!

With over 10 years of experience in client servicing and customer support, I’ve been at the forefront of handling queries and building lasting relationships. From managing a team at Digital Conversions Media DMCC to providing stellar customer service at companies like Telstra and United Health Care, I know how to turn complex problems into seamless solutions.


Need someone to handle affiliate marketing tasks, promotional campaigns, or client queries? I’ve got you covered!

Whether it’s monitoring brand bidding, tracking affiliate performance, or ensuring smooth promotional rollouts, I thrive on making sure everything runs like clockwork. My expertise in code attribution and ensuring brand compliance means you’ll never miss a beat when it comes to hitting those marketing goals.


Leading teams? No problem! 

I successfully managed the Client Servicing Team at Digital Conversions Media DMCC, ensuring smooth operations, timely responses to client queries, and collaboration across departments. By fostering a positive team environment and driving performance, I ensured our team consistently exceeded client expectations.


And speaking of communication...

With 8+ years of experience in English-based customer service, I’ve handled chats, emails, and phone calls like a pro. Whatever the platform, I ensure that customers leave satisfied and smiling.


But that’s not all...

I’m skilled at keeping things organized using a range of tools like Excel, Google Docs, Trello, Asana, and Slack. From managing workflows to ensuring clear team communication, I make sure everything is running smoothly behind the scenes. Whether it's file sharing with Dropbox, task management, or collaborative workspaces, I’ve got the tools and knowledge to ensure efficiency at every step.


So, if you're looking for a customer support and client servicing expert who's as dedicated to excellence as they are to building strong, lasting relationships—let’s connect! I’m here to make your customer experience exceptional and your team even stronger.


Let's collaborate and make things happen! *wink*