Gained over 14 years of valuable experience and expertise in
BPO industry specializing in customer service line of business: both voice and
non-voice/frontline and back-office support. Managed a team for over 5 years.
Acquired and learned Data Analytics and Automation using Excel VBA and I am
always thrilled to create process improvement and innovation making my
certification in Six Sigma Greenbelt at work. I can be accounted for multiple tasks and deliver and able to do offline and online support jobs.
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Contact
PHONE:
Resume and Portfolio:
CERTIFICATION & TRAINING:
-Lean Six Sigma Greenbelt, certified (April 6,2022)
-Autarky for Process Automations, trained
Skills:
- Admin Support
- Proficient in Microsoft Office Suites such as MS-Word, PowerPoint and Excel
- High level Excel proficiency and can work on VBA macros.
- 30 cpm per minute typing speed
- Fluent in English. Both verbal and non-verbal
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