ECommerce VA (Expert) | Project Manager | CSR Expert

Overview

Looking for full-time work (8 hours/day)

at $10.00/hour ($1,760.00/month)

Bachelors degree

Last Active

January 12th, 2025 (2 days ago)

Member Since

December 20th, 2018

Profile Description

? Ability to work in diverse teams and to communicate well with others 
? Ability to maintain confidentiality at all times 
? Excellent written and Verbal communication skills 
? Ability to adhere to policies, rules and SOPs 
? People Management skills/Lead skills (Managing a team) 
? Technical skills 
? Sound knowledge of Microsoft office tools and Google Drive tools 
? Accountability and responsibility at all times 
? Ability to perform administrative tasks 
? Ability to use and properly utilize advanced Software and CRMs 

Some Job roles I have handled: eCommerce VA, Project Manager, Social Media Management, Customer Service, Admin Services, Graphic Design, Digital Marketing, Lead Generation, and more!

Some of the tools I have used so far (not all of them are listed here): FreshDesk,
Zendesk, Shopify, Trello, ReCharge, Intercom, FrontApp, Gorgias, Asana, Slack,
GSuite, GDrive, TouchCommerce, RightTouch, iCare Billing system, MS Office tools, Skype, Zoom, Telegram, Master, Backend Systems, PeopleSupport, Nuance, LinkedIn, Facebook, Instagram, Facebook Page, Youtube Dashboard/Studio, and many more!

I initially started working in the BPO industry and I worked as a Customer Service, Trainer, Quality Analyst, and Business Analyst in my 6 years of BPO career in the office. After 6 years, I dUpgrade to see actual info to transition to freelancing and make it my permanent career. I started working as a Virtual Assistant for an eCommerce company, and this has been my full-time job since I started. I have worked with different clients from the US, Canada, and UK and helped their online businesses grow in terms of social media, customer service, admin services, and managing different projects. I help clients minimize their tasks by taking care of the back-office part of the business, so they can focus on upscaling their business. If you need help with upscaling your business, let's talk about it and I'll gladly let you know about the services I can offer!