? Ability to work in diverse teams and to communicate well with others
? Ability to maintain confidentiality at all times
? Excellent written and Verbal communication skills
? Ability to adhere to policies, rules and SOPs
? People Management skills/Lead skills (Managing a team)
? Technical skills
? Sound knowledge of Microsoft office tools and Google Drive tools
? Accountability and responsibility at all times
? Ability to perform administrative tasks
? Ability to use and properly utilize advanced Software and CRMs
Some Job roles I have handled: eCommerce VA, Project Manager, Social Media Management, Customer Service, Admin Services, Graphic Design, Digital Marketing, Lead Generation, and more!
Some of the tools I have used so far (not all of them are listed here): FreshDesk,
Zendesk, Shopify, Trello, ReCharge, Intercom, FrontApp, Gorgias, Asana, Slack,
GSuite, GDrive, TouchCommerce, RightTouch, iCare Billing system, MS Office tools,
I initially started working in the BPO industry and I worked as a Customer Service, Trainer, Quality Analyst, and Business Analyst in my 6 years of BPO career in the office. After 6 years, I d
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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