Joleen

Freight/Logistics VA | Customer Support | Funnel Designer

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Overview

Looking for full-time work (8 hours/day)

at $4.55/hour ($799.99/month)

Bachelors degree

Last Active

March 22nd, 2025 (4 days ago)

Member Since

December 18th, 2018

Profile Description

Freight/Logistics VA | Customer Support | Funnel Enthusiast

Hi, I'm Upgrade to see actual info Upgrade to see actual info, a highly skilled and self-motivated Virtual Assistant with over five years of experience in logistics, e-commerce, and customer support. I am detail-oriented, organized, and committed to providing efficient and reliable support to businesses.

Freight & Logistics Virtual Assistant
Maintained accurate tracking and tracing of shipments to ensure on-time deliveries.
Coordinated with agents and truckers, improving delivery smoothness by 88%.
Provided real-time shipment updates to enhance customer experience.
Managed and organized freight documentation and communications.

E-Commerce & Customer Support
Handled Amazon Seller Central and Walmart accounts, including order fulfillment and dispute resolution.
Researched and listed profitable products from various suppliers.
Resolved customer inquiries and support tickets promptly, ensuring excellent customer experience.
Managed email correspondence, keeping communications streamlined and professional.

Funnel Enthusiast (Currently Learning & Practicing)
Developing skills in funnel design and lead generation strategies.
Exploring landing page creation, email sequences, and automation tools.
Passionate about helping businesses convert leads into loyal customers through effective marketing funnels.

Skills & Tools
Strong interpersonal & communication skills
Detail-oriented and highly organized
Microsoft Office & GSuite proficiency
Web research & email management
Canva & beginner-level funnel-building knowledge

I am passionate about helping businesses optimize their operations, improve customer satisfaction, and grow their online presence. If you're looking for a dedicated and results-driven VA, message me!