Kyra

Front Office Admin/Marketing/Lead Database Management

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Overview

Looking for full-time work (9 hours/day)

at $6.00/hour ($1,188.00/month)

Bachelor's degree

Last Active

December 9th, 2024 (10 days ago)

Member Since

December 7th, 2018

Profile Description

• DMM Eikaiwa - Engoo GlobalUpgrade to see actual info~ 4 years  
- Online ESL Tutor for Japanese, Korean and Taiwanese students.

• Murdoch University Dubai - Administrator - 4 years (Upgrade to see actual info)
-Administrative Skills
-Calling prospective students - Discussing courses offered 
-Dashboard/Database/Lead Generation - Administrator
-Sugar CRM - Leads Database Management
-Google Ads/Facebook Ads Tracking
-Webchat/Live Greeter
-Marketing Assistant/Data Capture

• Intercontinental Hotels Group (IHG) Crowne Plaza Hotel Dubai - Front Office / Gift Shop Supervisor - Purchasing Coordinator - 2.5 Years (Upgrade to see actual info)
-Administrative Skills
-Online Faxing System
-Sales/Retail/Stocks maintenance
-Inventory
-Analyzing sales figures
-Ensure that all teaUpgrade to see actual infombers have the right knowledge and were well trained to deliver the best service
-Assist and train new staff
-Manages guest requests and handles complaints promptly and completely
-Maintain professional appearance and attitude of a Front Desk with a focus on hospitality and guest service

Trainings Completed and Additional Tasks in Crowne Plaza
Reception Hostess – Guest Relations Hostess June 2011–April 2012
Purchasing Coordinator - April – June 2012 (Training)
Front Office Administrative Assistant –April – June 2013

•TGI Fridays - Kuwait Food Americana - DUBAI UAE - 1 year (Upgrade to see actual info)
-Receptionist
-Welcomes guests and assists them accordingly
-Oversees guests are attended to as well as entertained properly 

•Ayala Malls Group - Glorietta (Makati)/ Marquee (Angeles Pampanga) - 2 years (Upgrade to see actual info)
-Concierge Representative/ Receptionist
-Experience working overtime
-Experience working in other malls

• Mossimo-Robinson Starmills - Pampanga/Sm Pampanga - 3 Years - (Upgrade to see actual info)    
-Customer Relations Personnel
-Cleaning and closing procedures
-Experience working as a team-Experience working under extreme pressure and time constraints-Experience working overtime
-Experience working on other branches


COMPUTER SKILLS / SOFTWARE 
•Microsoft Office 
•Adobe / Canva
•Sugar CRM
•Golden B2B Online Faxing System Software (Procurement)
•PayTRAX – Payroll Software
•LiveAdmins – Live Chat Software for Web Chats
•Micros 
•ClickUp
•Multilogin
•Slack / Upgrade to see actual info 
•Shopify
•Opera

Basic Information

Age
38
Gender
Female
Website
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Address
Mabalacat, Pampanga
Tests Taken
IQ
Score:  125
DISC
Dominance: 53
Influence: 10
Steadiness: 18
Compliance: 20
English
C2(Advanced/Mastery)
Government ID
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