9 Years in Customer Service
1 Year Customer Service Representative (healthcare account)
3 Years Team Lead (healthcare account)
5 Years Quality Analyst (healthcare, telecom, and retail account)
Excellent verbal, written, and interpersonal communication skills
Exceptional listening and analytical skills
Solid time management skills
Ability to effectively deal with people and use best approach suitable for each personality
Creative ability and writing proficiency
Proficient with Microsoft office (intermediate word, basic excel)
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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