Virtual Assistance Maven | Tech-Savvy | A+ Admin Support

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

September 22nd, 2024 (40 days ago)

Member Since

November 28th, 2018

Profile Description

Seeking a skilled virtual assistant for long-term support?  I've got:

1. Communication Skills
2. Tech Proficiency 
3. Internet Speed and Reliability

Here's what I can bring to the table for you:

Chat Support
• I’m a chat whiz, armed with LiveAgent, Google Chat, and Kakao Business, always ready to pop up with a friendly "Hello!" and tackle customer queries with lightning speed.

Ticketing Support
• When it comes to managing email tickets, I’m like the ticket master, making sure issues get stamped, filed, and resolved pronto.

ESL Content Creation and Research
• Need ESL content that's as engaging as a blockbuster movie? I’ve got it for you! Plus, a few sprinkles of Canva magic to make it visually captivating and a few dives on Google to find the content you need.

Quality Assurance Monitoring
• I’m the quality guru, keeping a watchful eye on everything, whether it's products, services, or customer interactions. I’ve got Notion and Google Sheets that are more organized than a librarian's bookshelves.

Training and Performance Review Audit
• Think of me as your team's personal trainer. I’ll whip 'em into shape with tailor-made training programs, meticulously organized and carried out.

Content Research
• I’m the research wizard, conjuring up facts and info from thin air, with a little help from ChatGPT, to supercharge your content.

Complaint Management Handling
• Like a complaint whisperer, I turn unhappy customers into delighted ones with the grace of persuasive and empathetic words. If there's a grumble, I'll make it crumble.

Recruitment
• If hiring feels like searching for a needle in a haystack, consider me your magnet. I’ll help you find the right talent, using Notion to keep everything neatly organized.

Guideline and Procedures Creation
• Creating guidelines and procedures so clear, that even a kid could follow them is my thing.

Ghostwriting
• Got content needs but not enough hours in the day? I’m your secret writing weapon, crafting content that's as on-brand as your favorite pair of sneakers, with a little creative boost from ChatGPT.

With a fun vibe and a high-tech toolkit, I'm here to bring brilliance to your projects- whether it's customer support, content creation, or quality control. Ready to rock and roll with digital tools! 

Sounds like it's me you're looking for? 

Send me a message! I'm just an inbox away!