General Virtual Assistant / Real Estate VA/ Customer Service

With three years of experience as a customer service associate, I developed a strong ability to handle customer inquiries and resolve concerns effectively. I took pride in managing order processing and addressing billing inquiries, always striving to create a seamless experience for clients. My passion for providing exceptional service not only strengthened customer relationships but also contributed to a positive team environment. I’m excited to bring this dedication and skill set to new challenges!

I've been in the real estate space for five years, during which I've taken on various roles including appointment setting, cold calling, and working as an acquisitions coordinator. Additionally, I've served as an underwriting assistant and lead manager, and I also have experience as an Amazon seller associate and chat moderator.

As a medical provider specialist, I provided quotes for patients' insurance benefits, handled and resolved claims inquiries, and managed referrals and prior authorizations. This role honed my attention to detail and my ability to navigate complex processes, ensuring patients received the support they needed efficiently and compassionately.