Dedicated and detail-oriented Virtual Assistant specializing in dental clinic operations. With a strong background in patient relations and administrative support, I excel in managing phone inquiries, appointment scheduling, insurance verification, payment posting, and claims management. My goal is to enhance the patient experience while ensuring the smooth operation of the clinic.
Key Skills:
Phone Inquiries: Exceptional communication skills to handle patient inquiries with professionalism and empathy, ensuring a welcoming atmosphere.
Appointment Setting: Proficient in managing calendars, optimizing scheduling to maximize patient flow and minimize wait times.
Insurance Verification: Experienced in verifying insurance coverage, understanding policy details, and communicating clearly with patients regarding their benefits.
Payment Posting: Accurate and timely processing of payments, ensuring that financial records are maintained and up-to-date.
Claims Management: Knowledgeable in filing and managing dental claims, following up on submissions, and resolving discrepancies efficiently.
Why Choose Me?
I am committed to providing exceptional support to your dental practice, ensuring that administrative tasks are handled efficiently so that you can focus on delivering quality patient care. With a proactive approach and strong organizational skills, I am here to help your clinic thrive.
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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